BDR-X13U-S Owner’s Manual

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BDR-X13U-S

Problems and Solutions

If a message such as "Failed to create overlay" is displayed, this indicates

insufcientvideocardperformanceasabove,sosettheresolutionandnumberof

colors as described above.

Furthermore,ifyourPChasaTVoutputfunction,anerrormessagestartingwith

"Macrovision..."maybedisplayed.Inthesecases,turnofftheTVoutputfunction.

• If images are displayed but no audio is output, the video may be being output in

an audio format not supported by your playback software. Check the audio format

recordedwiththeBD/DVD-Videotitle,andswitchtoasupportedaudioformat(surround

sound, etc.).

• MediaandlessuchasvideosfromBD/DVD-Videoanddigitalbroadcastinginclude

content protection, and have restrictions on copying and playback. Check that there

are no restrictions on the content to be played and on the playback environment.

• For detailed information on Ultra HD Blu-ray playback, refer to the website below.

https://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-X13U-S

TheIntelSoftwareGuardExtensions(IntelSGX)featureisarequirementforthe

CPUandmotherboardrmwaretoplayDRM(digitalrightsmanagement)protected

content on Ultra HD Blu-ray movie discs on a Windows

platform.

Note

IntelSGXhasbeenremovedfromIntel11thgenerationandnewerCPUs,and

supportforSGXmayberemovedonnewversionsofInteldriversorutilityprograms

suchasIntelSGXandIntelManagementEnginedriversandrmwareinthefuture.

Such changes could cause these platforms to lose support for Ultra HD Blu-ray

movie disc playback.

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Owner’s Manual - Page 30