BDR-X13U-S Owner’s Manual

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BDR-X13U-S

Problems and Solutions

A recorded disc cannot be read

• Is the disc inserted into the disc tray with the label side facing up?

• Are you using a blank disc?

• Is the disc dirty or scratched?

• Check that the required application software is installed in the usage environment.

• Isthedeviceinstalledinaatlocation?

• The optical components or disc may have condensation on them. Therefore, turn

the device power off for a period of time and wait for it to fully dry before usage.

For other details on how to record on discs, refer to the manual or help screens for the

application software being used.

For more stable disc recording and playback

Theoperatingtemperaturerangeforthisproductis+5°Cto+35°C(41°Fto95°F).

However, recording and playback at normal temperatures is recommended in order to

ensure stable recording as well as playback on various players and drives.

Region codes

The default region code of this drive is “1”. The region code for the drive can be

changed only four times, and the region code set with the fourth change will be

lockedasthenalregioncode.Accordingly,takecarewhenchangingthiscode.

• DVDdiscsthatdonothavearegioncodesetcanbeplayedonallplayers.

There are no images. There is no sound.

• DigitaloutputofBD-Videocontent(outputusingDVIorHDMIterminals)requires

graphics functionality and monitors that support HDCP standards.

Check that your PC environment supports HDCP standards.

PlaybackofBD-Videocontentandotherhigh-denitionvideosrequiresveryhigh

processing power. If you encounter phenomena such as frame dropping or choppy

audio, it may be possible to prevent this by reducing the load on the PC, either

by stopping resident software or using video playback support functionality in the

graphics function.

Review the operating environment and try playback again with as little load on the

PC as possible from other applications.

PlaybackofBD-Videocontentrequiresperiodicupdatestotheplaybacksoftwareas

the content decryption key has an expiration date. Before playback, ensure that the

latest update from the software manufacturer has been applied.

• DuringDVD-Videotitleplayback,iftheplaybacksoftwarecounteriscounting

correctly and audio is output but no images are displayed, check the resolution and

numberofcolorsofyourmonitor.Thestandardsettingsare800x600resolution

and 16-bit color. Additionally, check that the video card (video chip) drivers are the

latest versions, and update if necessary.

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Owner’s Manual - Page 29