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75
US regions like China. We recommend that you unblock and try to register
again.
Q10: FAILED TO TURN ON WHEN CHARGING
In the charging state, you need to first press the power button to light up the
screen (showing the charging status). Then press and hold the power button
for 4-5 seconds until the boot animation is shown on screen.
Q11: FAILED TO OPEN THE DIAGNOSIS APP
“With PROMPT ‘Sync your device. the device has been offline for more than
30 days. you should connect INTERNET SYNC DEVICES TO THE
NETWORK STATUS!’”
The tablet has to connect to the network every 30 days, otherwise, the
diagnosis app will be locked and disabled until the device is connected to the
network. If you have ruled out the network problem and ensured that the
device can be connected to the Internet normally, and your device still cannot
use the diagnostic function, please contact our technical team
Q12: FAILED TO ENTER VEHICLE MENU
If you encounter the following two prompts, please delete the package and
download it again to diagnose
‘Failed’
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