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iii
6.3. File Manager ........................................................................... 59
7 SETTINGS ............................................................................... 60
7.1. Language ................................................................................ 60
7.2. Units ........................................................................................ 61
7.3. Bluetooth ................................................................................. 62
7.4. My Workshop Info ................................................................... 63
7.5. VCI Firmware Information........................................................ 63
7.6. About ....................................................................................... 64
8 FACTORY RESET .................................................................. 65
9 REMOTE ASSISTANCE ......................................................... 69
10 FAQ ...................................................................................... 71
Q1: Failed to generate diagnosis report ............................................... 71
Q2: How to print diagnosis report ........................................................ 72
Q3: Failed to extract files ..................................................................... 73
Q4: Mailbox supported ......................................................................... 73
Q5: How to make an appointment for remote support ......................... 73
Q6: How to generate and upload diagnostic log files ........................... 73
Q7: How to switch language ................................................................ 74
Q8: Failed to diagnose vehicle ............................................................. 74
Q9: Failed to activate or register .......................................................... 74
Q10: Failed to turn on when charging .................................................. 75
Q11: Failed to open the diagnosis app ................................................ 75
Q12: Failed to enter Vehicle menu ...................................................... 75
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