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Faxing problems
Caller ID is not shown
Note: These instructions apply only to printers that support analog fax. For more information, see
“Setting up
the printer to fax” on page 55.
Action Yes No
Enable caller ID.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
The problem is
solved.
Contact customer
support.
Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
a Print the Network Setup Page. From the home screen, touch
Settings > Reports > Network > Network Setup Page.
b Check the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Step 2
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you set up etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Make sure that etherFAX is set up correctly. For more information,
see
“Setting up the fax function using etherFAX” on page 58.
Can you set up etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Troubleshooting 234
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