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50 English
Troubleshooting
Troubleshooting
Problem Cause Action
Pressing the
START button
operates the oven.
This happens when the oven
was not operating.
The microwave oven is
designed to start operating
when you press the
START button if it was not
operating.
Turntable
While turning, the
turntable comes
out of place or
stops turning.
There is no roller ring, or the
roller ring is not properly in
place.
Install the roller ring and
then try again.
The turn table
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food.
Do not use containers that
are too large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
Problem Cause Action
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power source or power
outlet is not properly
grounded.
Make sure the power
source and power outlet are
properly grounded.
There is water
dripping.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is steam
through a crack in
the door.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is water left
in the oven.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food. This
is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power output
changes according to
function.
Power output changes
during cooking are not
malfunctions. This is not an
oven malfunction.
Cooking is
nished, but the
cooling fan is still
running.
To ventilate the oven, the
cooling fan continues to run
for about 3 minutes after
cooking is complete.
This is not an oven
malfunction.
MC17J8000CG_AA_DE68-04224E-01_EN+MES.indb 50 2017-10-19 4:44:25
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