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I can’t reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is G-SHOCK Connected running?
The watch cannot re-connect with the
phone unless G-SHOCK Connected is
running on the phone. On the phone
Home Screen, tap the “G-SHOCK
Connected” icon.
Next, on the watch, hold down the MODE
button (C) for at least two seconds to enter
the Timekeeping Mode. After that, hold
down the CONNECT button (D) for at
least two seconds to establish a
connection between the watch and
phone.
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on
again. On the Home Screen, tap the “G-
SHOCK Connected” icon.
Next, on the watch, hold down the MODE
button (C) for at least two seconds to enter
the Timekeeping Mode. After that, hold
down the CONNECT button (D) for at
least two seconds to establish a
connection between the watch and
phone.
Is a stopwatch or timer operation being
performed?
The watch cannot connect with a phone
while a stopwatch measurement or timer
operation is in progress. Wait until the
stopwatch or timer operation is complete
before connecting with the phone.
Q2
I can’t connect while my phone is in
the Airplane Mode.
After exiting the phone’s Airplane Mode, go to
its Home Screen and tap the “G-SHOCK
Connected” icon.
Next, on the watch, hold down the MODE
button (C) for at least two seconds to enter the
Timekeeping Mode. After that, hold down the
CONNECT button (D) for at least two seconds
to establish a connection between the watch
and phone.
Q3
I changed the phone’s Bluetooth
from enabled to disabled, and now I
can’t connect anymore.
On the phone, change the Bluetooth setting
from disabled to enabled, and then go to the
Home Screen and tap the “G-SHOCK
Connected” icon.
Next, on the watch, hold down the MODE
button (C) for at least two seconds to enter the
Timekeeping Mode. After that, hold down the
CONNECT button (D) for at least two seconds
to establish a connection between the watch
and phone.
Q4
I can’t connect after turning off the
phone.
Turn on the phone. On the Home Screen, tap
the “G-SHOCK Connected” icon.
Next, on the watch, hold down the MODE
button (C) for at least two seconds to enter the
Timekeeping Mode. After that, hold down the
CONNECT button (D) for at least two seconds
to establish a connection between the watch
and phone.
Phone-Watch Connection
Q1
I can’t establish a connection
between the phone and watch.
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on
again. On the Home Screen, tap the “G-
SHOCK Connected” icon.
Next, on the watch, hold down the MODE
button (C) for at least two seconds to enter
the Timekeeping Mode. After that, hold
down the CONNECT button (D) for at
least two seconds to establish a
connection between the watch and
phone.
Has the watch been re-paired with the
phone?
After deleting pairing information from G-
SHOCK Connected, re-pair them.
l
Unpairing
If you are unable to establish a
connection...
Use the procedure below to delete the
pairing information from the watch, and
then re-pair the watch and phone.
A
Hold down (C) for at least two seconds
to enter the Timekeeping Mode.
B
Hold down (A) for at least two seconds.
Release the button when [SET] stops
flashing.
C
Press (C).
D
Hold down (E) for at least two seconds.
Release the button when [CLR] stops
flashing.
E
Press (A) to exit the setting screen.
Operation Guide 3486
21
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