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Make sure the toner cartridge is not low on toner
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the
toner cartridge.
1 Remove the toner cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may
aect the print quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact customer
support.
Gray background on prints
ABCDE
ABCDE
ABCDE
Check the background darkness or removal setting
Try one or more of the following:
• Adjust the darkness to a lighter setting.
• Increase the background removal setting.
Make sure there is no worn or defective print cartridge
Replace the worn or defective print cartridge.
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
Troubleshooting 226
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