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If you do not know the IP address or host name of the printer, then you can:
• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
4 Click System tab > Log.
5 From the Filter menu, select an application status.
6 From the Application menu, select an application, and then click Submit.
Solving option problems
Option does not operate correctly or quits after it is installed
Try one or more of the following:
Reset the printer
Turn the printer
o,
wait for about 10 seconds, and then turn the printer on.
Check to see if the option is connected to the printer
1 Turn the printer
o
using the power switch.
2 Unplug the power cord from the wall outlet, and then from the printer.
3 Check the connection between the option and the printer.
Make sure the option is installed correctly
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option
is not listed, then reinstall it. For more information, see the hardware setup documentation that came with
the option, or go to
www.lexmark.com to view the option instruction sheet.
Make sure the option is selected
From the computer you are printing from, select the option.
For more information, see
“Adding available options in the print driver” on page 42.
Paper tray problems
Try one or more of the following:
Make sure the paper is loaded correctly
1 Open the paper tray.
2 Check for paper jams or misfeeds.
Troubleshooting 220
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