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Troubleshooting tips ... Beforeyou call for service
Possible Cause What To Do
Top burners do not Plug on range is not completely Make sure electrical plug is plugged into a live, properly grounded
light or do not burn inserted in the electrical outlet, outlet.
evenly. (The front right Burner slits on the side of the Remove the burners and clean them. Check the electrode area
burner is designed to burner may be clogged, for burned-on food or grease. See the Care and cleaning of the
have slightly smaller range section.
flames between
the 6 and 9o'clock Improper burner assembly. Make sure the burner parts are installed correctly. See the Care
positions. This is and cleaning of the range section.
normal.)
Improper air to gas ratio.Burner flames very
large or yellow
Surface burners light
but oven does not
The oven gas shut=off valve
may have accidentally been
moved during cleaning or
Burners do not light
moving.
Lock Controls feature is
activated.
If range is connected to LP gas, contact the person who
installed your range or made the conversion.
To check the oven gas shut-off valve, remove the drawer (see
the Care and cleaning dthe range section). For lower oven
drawer models, remove the rear access panel by unscrewing
the thumb screws in the upper left and right corners. Look for
the gas shut-off lever at the back of the range.
I
Sealedburnermodels i
Thumbscrews
Lower oven drawer models
Allow the range to cool down and touch and hold the
Lock Controls pad (on some models) for 3 seconds until the
display shows LOC OFF
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Plug on range is not
completely inserted in the
electrical outlet.
Gas supply not connected or See the Installation Instructions that came with your range.
turned on.
Bridge burner won't light See How to Light Bridge Burner section.
A fuse in your home may be Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
, tripped.
Burner parts not replaced See the Care and Cleaning of the range section.
correctly.
Lock Controls or If LOC ON appears in the display, the range control is locked.
Control Lockout Turn this feature off to use the range. See the Lock Control
feature is activated feature in the Oven Controls section.
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