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14
Fault Finding
Fault Finding
This section provides an easy reference guide to the more common problems that may occur during the
operation of your appliance. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorised service agent who will
make every effort to help you identify and resolve the problem. Please note that the service agent will
require the following information:-
The Model Trade Name and the Serial Number of the Appliance. (both can be found on
the Technical Data Plate located on the appliance.
Fault Possible Cause Remedy
Insufficient heating of the
cooking zone.
Unsuitable pan material. Use only approved pans.
Continuous heating of the
cooking zone at maximum pow-
er.
Knob switch faulty. Check / Replace the knob switch.
Call the service provider.
Empty cooking zone starts
operating.
Pan detection sensor faulty. Replace / repair generator.
Call the service provider.
Small metal objects are heated. Pan detection sensor faulty. Replace / repair generator.
Call the service provider.
Pan bottom diameter is less than
120 mm.
Use suitable pan size.
Generator defective. Replace / repair generator.
Call the service provider.
Appliance not working. Mains fuse or supply interrupted. Check fuses / mains connection.
Fuses blow when switching ‘on’
appliance.
Short circuit in generator. Replace / repair generator.
Call the service provider.
No heating of cooking zone.
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