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HDMI (eARC/ARC) is connected, and there is no sound.
It is recommended to set Digital Output Audio Format to Auto if only limited audio format is supported depending
on the performance of the connected soundbar or A/V receiver.
• Menu Settings All Settings Sound Expert Settings Digital Output Audio Format Auto
The speakers are making an odd sound.
Run Sound Test.
•
Menu Settings Support Device Care Self Diagnosis Sound Test Try Now
Make sure that the audio cable is connected to the correct audio output connector on the external device.
Check the Signal Information. A low signal level may cause sound distortions.
• Menu Settings Support Device Care Self Diagnosis Signal Information Try Now
The sound is interrupted.
Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth
speaker as close as possible to the Projector without obstacle between them. Do not place the wireless router close
to the Bluetooth speaker body.
To minimise interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be
available depending on the model.
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