Loading ...
Loading ...
Loading ...
15
Error 4: Please check if the roller brush is stuck
Error 5: Please check if the side brush is stuck
Error 6: Please check if the main wheel is stuck
Error 7: Please put back the dust box
Please check whether there are any entangled objects such as wool and wires/cords on the indoor floors and clean them up
Please check whether the roller brush is entangled with wool, wires and other windings. Remove the roller brush and clean it
The roller brush may tangle and needs to be cleaned regularly
The side brush may tangle and needs to be cleaned regularly
Please check whether there is any debris stuck on the wheels and remove them
Please check whether the mop components are entangled or blocked and remove the wedged objects/entanglements
Please check if the clean water tank is in place or installed in place
Please check if the waste water tank is in place or installed in place
Please put back the dust box, make sure the filter and dust box are installed in place
Please check whether the side brush is entangled with wool, wires or other debris. If so remove the roller brush and clean it
Please check whether there are any entangled objects such as wool or wires on the indoor floor and clean it up
Troubleshooting (Base station)
Solution
If the error is still reported after the installation is in place, please try to replace the filter
Error 14: Please clean the filter
Please clear the obstacles near the base station to ensure that there are no obstacles within 1.5 meters in front of the
base station
Error 1: Recharge failed, please clear obstacles near
the base station
Please take out the filter inside the appliance to clean it
Error 3: Please check if the mop component is stuck
Error 4: Please reinstall the clean water tank
Error 6: Please put back the waste water tank
Error 5: No water in the clean water tank
Error 7: The waste water tank is full
Error 8: The waste water tank is abnormal
Please check whether the waste water suction port is blocked, please clean the waste water suction port regularly
Please clean the waste water tank and reinstall it
Please check the clean water tank, please fill up to the maximum MAX line of the clean water tank
Error 8: Low battery, please charge
Error 9: Recharge failed, please check whether the
connection between the appliance and the base station
is normal
Error 10: The battery temperature is abnormal, please
try again later
Error 11: Please check the right wall sensor
Error 12: Please place the machine on a level ground to start
Error 13: The fan of the robot cleaner is abnormal
Error 2: Please stay away from the restricted area
before starting
Low battery, please recharge before use
The machine is detected to be tilted during startup, please place the machine on a level ground to restart
The wall sensor is blocked by dust, please wipe the wall sensor on the right
The vacuum fan is not working, please try to reset the system
Please use a dry cloth to wipe the charging contacts of the appliance and the charging ports of the base station
The battery temperature is too high or the temperature is too low, please wait for the battery temperature to be normal
before use
Please move the machine away from the software virtual wall or restricted area and restart it
Please check if the waste water tank cover is closed
Please check if the waste water tank is installed in place
EN
Loading ...
Loading ...
Loading ...