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Troubleshooting en
59
Fault Cause and troubleshooting
Display shows "Close
door" despite the fact
that the door is
closed.
Door is not properly closed.
▶ Press the door firmly shut.
Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
Display shows "Empty
trays" despite the fact
that the drip tray is
empty.
Appliance is switched off and does not detect empty-
ing.
1. Switch the appliance on, and remove the drip tray.
2. Re-insert the drip tray.
Display shows "Fill
water tank" and LEDs
flashing.
Water tank is missing or wrongly inserted.
▶ Insert the water tank correctly.
Pipe system in the appliance is dry.
▶ Fill the water tank with fresh, cold, non-carbonated
water.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Display shows "Device
too cold".
Ambient temperature is too cold.
▶ Operate the appliance at temperatures over 5°C.
Display shows "Re-
start appliance".
LEDs flashing.
Brewing unit is heavily soiled or cannot be removed.
▶ Restart the appliance.
▶ Clean the brewing unit.
Display shows "Re-
start appliance".
No LED is lit.
Appliance has a fault.
▶ Restart the appliance.
Display shows "Clean/
fill water tank";
and
light up.
Descaling process has been interrupted.
▶ Proceed as described in section
→"Resetting a service programme", Page54.
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