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13
Troubleshooting
Problem Solution
Power bars do not light up when treatment window
is placed on the skin.
Make sure the device is connected to an electrical
outlet. Press any button to activate it.
Ensure both skin tone sensors are in full contact
with the skin. If needed, move the device in a way
that both skin tone sensors get skin contact.
The device doesn’t work on small areas. Use the precision head (if available) on small,
hard-to-reach areas. Make sure both skin tone
sensors are in contact with the skin.
With the precision head attached, the flashing
sequence is slower.
This is normal.
On the power bar, only the first LED illuminates
red.
Invalid skin tone reading. Your skin is too dark.
For safety reasons, the device will not flash.
Center mode button light is flashing. Device is deactivated. Press any button to
re-activate it.
First LED on power bars flashes red. Head (10, 11 or 12) has been taken off.
Re-attach it.
The power bars show an unfamiliar pattern of one
red LED shining along with individual white LEDs.
Device error. Device will not operate.
Unplug and re-connect.
If error persists, contact a Braun Service Center.
All white LEDs flash. End of product lifetime. Maximum number of
flashes (400,000) has been reached.
The device is broken, cracked or appears
defective.
DO NOT USE if the handle, the base station or the
mains cord is damaged.
90059365_ECLIPSE_PL5_NA.indd 1390059365_ECLIPSE_PL5_NA.indd 13 25.05.21 16:1625.05.21 16:16
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