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Troubleshooting your Dehumidifier
Problem Cause Solution
E3 or E4
Humidity sensor
error
Ensure filters are clean, and use the unit
within prescribed humidity range. Unplug the
unit, rest and plug it back in. If error repeats,
call for service centre.
E1 or E2
Temperature
sensor error
Ensure filters are clean, and use the unit
within the prescribed temperature range.
Unplug the unit, rest and plug it back in. If
error repeats, call for service centre.
E5 or E6
Abnormal Coil
sensor
temperature or
current
Ensure filters are clean, and use the unit
within the prescribed temperature range.
Unplug the unit, rest and plug it back in. If
error repeats, call for service centre.
Defrost light on Unit is defrosting
Allow the unit to automatically defrost. The
protection will clear after the unit defrosts.
Increase temperature in the room if this
repeats too often.
Tank full red light
Water tank full
notification
Tank is full or is not in the right position –
empty the tank and replace it in the right
position.
Any other malfunctions will need to be reported to the service centre. Do not attempt unauthorised
repairs, as these may invalidate the warranty.
Goldair – New Zealand
Monday – Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
Goldair – Australia
Monday – Friday 8am-5pm
Phone +61 (0)3 9365 5100
Phone 1300 465 324
SUPPORT AND TECHNICAL ADVICE
TECHNICAL SPECIFICATION
Model No: GPDH440
Supply: 220-240VAC 50Hz
Max Wattage: 370W
Rated Input Power: 240W
Unit Capacity: 20.0L/day max (30℃/80%RH)
Tank Capacity: 4.0L
Refrigerant: R134a/160g
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase.
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