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Action Yes No
Step 2
Check the ring count delay settings.
a Open a Web browser, and then type the printer IP address in
the address field.
Notes:
• View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets
of numbers separated by periods, such as
123.123.123.123.
• If you are using a proxy server, then temporarily disable it
to load the Web page correctly.
b Click Settings > Fax Settings > Analog Fax Setup.
c In the “Rings to Answer”
field,
enter the number of times you
want the phone to ring before the printer answers.
d Click Submit.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
Replace the toner cartridge. For more information, see the
instruction sheet that came with the supply.
Can you receive faxes?
The problem is
solved.
Contact
customer
support.
Can receive but not send faxes
Action Yes No
Step 1
Check if the printer is in Fax mode.
From the printer control panel, press Fax to put the printer in
fax mode, and then resend the fax job.
Can you send faxes?
The problem is
solved.
Go to step 2.
Troubleshooting 229
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