Loading ...
Loading ...
Loading ...
HEATIZON.COM
24
Symptom Probable Causes Corrective Action
Floor doesn’t heat No voltage. Check circuit breaker.
Circuit breaker tripped. Ensure that there are not too
many appliances connected
on the same circuit. The
Heatwave® Mat may require
a dedicated circuit. See the
Product Selection “Table 1” of
this manual
Ground-fault tripped in
the thermostat.
Refer to Thermostat
Installation and Operation
Manual.
Thermostat not turned on Refer to Section 4 of this
manu-al and the Thermostat
Installation and Operation
Manual
Cable not connected to
thermostat
Refer to Thermostat
Installation and Operation
Manual.
Floor temperature sensor
not connected
Refer to Thermostat
Installation and Operation
Manual.
Faulty sensor. Contact Heatizon Systems at
888-239-1232.
Floor warm all the time Clock not set correctly. Refer to Thermostat
Installation and Operation
Manual.
Floor not warm enough Thermostat setting not set
correctly
Refer to Thermostat
Installation and Operation
Manual.
Thermostat shows “E2” on
screen
External Sensor not
properly connected.
Check internal connections
from floor sensor to
thermostat.
(For more troubleshooting directly related to
the Thermostat, please see the thermostat
instructions included. Also available on our
website.)
Installation instructions Download Heatwave®
Installation instructions from
www.heatizon.com
Cut or damaged the cable Call Heatizon immediately:
888.239.1232 or
(8 am - 5 pm, (MST) M-F, Closed holidays)
9. Troubleshooting
Loading ...
Loading ...
Loading ...