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-> click DHCP Server-> Set Server 1 as 8.8.8.8 and Server 2 as 8.8.4.4 under
DNS and WINS Server Setting (you can refer to the attached picture).
2. If possible, reset your Wi-Fi router and re-configure your Wi-Fi router.
3. Try another Wi-Fi or hotspot of another phone.
Camera reports "Retrieving IP timeout"
• This means there are too many devices connected to the router so the camera
fails to get an IP from it.
• Please delete some unused devices. You may need to contact your router
administer.
• Please try to restart the router and re-connect.
• Please try another WI-FI.
Camera reports "Authentication error"
• Please make sure that your Wi-Fi network is not an enterprise network
connection method.
• Please note the camera only supports networks with a security level below
WPA-2, including WPE, WPA, and WPA2. You may need to check it by checking
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