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![](https://files.manualsfile.com/33024768-rh-wq-36/bge.png)
14
Before Calling for Service
Issue Possible Cause / Solution
The range hood doesn't turn on
• Check if the range hood is plugged in. Make sure that all
poweristurnedON,thefuseisn'tblownandallelectrical
wirings are properly connected.
The range hood turns on but
the LED light doesn't
• Replace the defective LED assembly. Refer to Range
Hood Care section for instructions.
The range hood vibrates when
the blower is on
• Check and tighten the mounting screws to secure the
hood to the cabinet or wall properly.
The blower or fan seems weak
• Check that the duct size used is at least 6”. Range hood
WILLNOTfunctionecientlywithinsucientductsize.
• Checkiftheductiscloggedorthedamper(half-circular
apper)isnotinstalledcorrectlyoropeningproperly.A
tight mesh on a side wall cap might also cause restriction
totheairow.
The lights work but the blower
is not spinning at all or is rattling
• Theblowermightbejammedorscrapingthebottomdue
to shipping damage.
• Disconnectthepowercord,removethefangrillandthe
fanblade,mightseethefanbladeor/andmotorisnot
intheproperposition(osetfromthecenter).Trytox/
adjustitorpleasecontactusimmediately.
The hood is not venting out
properly
• Make sure the distance between the stove top and the
bottom of the hood is within recommended 24” and 30” in
distance.*Duetodierentceilingheightcongurations,
the recommended height may not be applicable.
• Reduce the number of elbows and length of duct work.
Checkifalljointsareproperlyconnected,tapedand
sealed.
• Make sure the power is on high speed for heavy cooking.
Range Hood Troubleshooting
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