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Owner’s Manual
Owner’s Manual
TROUBLESHOOTING GUIDE (CONTINUED)
When the Wok is off of the NuWave Precision Induction Wok
Initial Single beep
“F” or “C”
or “Sear” or
“:” Flashing
After returning the
Wok to the surface of
the NuWave Precision
Induction Wok, it
will automatically
resume cooking.
<10 seconds None
“F” or “C”
or “Sear” or
“:” Flashing
11-70 seconds Yes E1
Resume cooking by
pressing “start”.
After 70 seconds None 0 Cooking stops.
LIMITED WARRANTY
The NuWave Mosaic
®
Precision Induction Wok
THE MANUFACTURER WARRANTS
The NuWave Mosaic Precision Induction Wok, including the Wok Stand, the
Deep Frying Rack, and the Lid are to be free from manufacturer defects. All
electrical components are warrantied for 1 year from the date of purchase,
under normal household use, and when operated in accordance with the
Manufacturer’s written instructions.
The Manufacturer will provide the necessary parts and labor to repair any
part of the NuWave Mosaic Precision Induction Wok at NuWave, LLC
Service Department. After the expiration of the warranty, the cost of the labor
and parts will be the responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer
and/or the serial number data plate is removed and/or defaced. Normal
deterioration of nish due to use or exposure is not covered by this Warranty.
This Limited Warranty does not cover failure, damages or inadequate
performance due to accident, acts of God (such as lightning), uctuations in
electric power, alterations, abuse, misuse, misapplications, corrosive-type
atmospheres, improper installation, failure to operate in accordance with the
Manufacturer’s written instructions, abnormal use or commercial use. NuWave,
LLC reserves the right to void the Limited Warranty, where allowable by law, for
products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: Pay for all services
and parts not covered by the warranty; Prepay the freight to and from Service
Department for any part or system returned under this warranty; Carefully
package the product using adequate padding material to prevent damage
in transit. The original container is ideal for this purpose. Include in the
package the owner’s name, address, day time telephone number, a detailed
description of the problem, and your “RGA number.” Call 1-877-689-2838
or email help@nuwavenow.com to obtain the RGA number (Return Goods
Authorization number). Provide the cooking system model & serial number and
proof of date of purchase (a copy of the receipt) when making claims under
this warranty.
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