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11
ENG
Failure code Problem Solution
Auto-Recovery
E1 Supply voltage is above the rated voltage. Please inspect whether power supply is
normal.
Power on after the power supply is normal.
E2 Supply voltage is below the rated voltage.
E3 High temperature of ceramic plate sensor . (1#) Wait for the temperature of ceramic plate
return to normal.
Touch “ON/OFF” button to restart unit.
E4 High temperature of ceramic plate sensor . (2#)
E5 High temperature of IGBT . (1#) Wait for the temperature of IGBT return to
normal.
Touch “ON/OFF” button to restart unit.
Check whether the fan runs smoothly; if not ,
replace the fan.
E6 High temperature of IGBT. (2#)
No Auto-Recovery
F3/F6
Ceramic plate temperature sensor failure- -short
circuit. (F3 for 1#, F6 for2#)
Check the connection or replace the ceramic
plate temperature sensor.
F4/F7
Ceramic plate temperature sensor failure--open
circuit. (F4 for 1#, F7 for2#)
F5/F8
Ceramic plate temperature sensor failure—invalid.
(F5 for 1#, F8 for2#)
F9/FA
Temperature sensor of the IGBT failure. (short circuit/
open circuit for 1#)
Replace the power board.
FC /FD
Temperature sensor of the IGBT failure. (short circuit/
open circuit for 2#)
Failure code Problem Solution A Solution B
The LED does not
come on when unit
is plugged in.
No power supplied.
Check to see if plug is secured
tightly in outlet and that outlet is
working.
The accessorial power
board and the display
board connected failure.
Check the connection.
The accessorial power
board is damaged.
Replace the accessorial power
board.
The display board is
damaged.
Replace the display board.
Some buttons can’t
work, or the LED
display is not
normal.
The display board is
damaged.
Replace the display board.
FAILURE DISPLAY AND INSPECTION
The induction hob is equipped with a self-diagnostic function. With this test the technician is able to check the function of several
components without disassembling or dismounting the hob from the working surface.
Troubleshooting
Failure code occur during customer using & Solution;
Specific Failure & Solution
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