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Warranty
Euhomy offers a limited 1-year warranty (“warranty period”) on all of our products purchased new
and unused from Euhomy company, with an original proof of purchase and where a defect has
arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the
warranty period. The warranty does not apply where damage is caused by other factors, including,
but not limited to:
(a) normal wear and tear;
(b) abuse, mishandling, accident, or failure to follow operating instructions;
(c) exposure to liquid or infiltration of foreign particles;
(d) servicing or modifications of the product other than by Euhomy;
(e) commercial or non-household use.
The Euhomy warranty covers all costs related to restoring the proven defective product through
repair or replacement of any defective part and necessary labor so that it conforms to its original
specifications. A replacement product may be provided instead of repairing a defective product.
Euhomy’s exclusive obligation under this warranty is limited to such repair or replacement. A receipt
indicating the purchase date is required for any claim, so please keep all receipts in a safe place.
Although greatly appreciated, the product registration is not required to activate any warranty and
product registration does not eliminate the need for the original proof of purchase. The warranty
becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts,
other than those provided by Euhomy, are used.
You may also arrange for service after the warranty expires at an additional cost. These are our
general terms for warranty service, but we always urge our customers to reach out to us with any
issue, regardless of warranty terms. If you have an issue with a Euhomy product, please contact us
([email protected]), and we will do our best to resolve it for you.
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