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ANCHEER
17
PROBLEM ACTION
CHECK
Low speed.
Charge battery.Battery power.
Is the power indicator on battery on?
Is the battery fully charged?
Does the charger work correctly?
Cable tension and worn blocks.
Dose the light on charge remain red
during charging period?
Can't turn on the meter
Reduced battery performance
Low battery power
Charger not giving full charge
Power indicator on
battery is on, but the
bike doesn't work.
Can you turn on the meter?
When you in pure electric mode,turn
the throttle,dose the motor work?
When you in assisted mode, turn the
pedal, dose the motor work?
Tire pressure.
Flat tire.
Load.
Inflate tire.
Repair tire.
Do not overload.
Email the seller for help
If not ,charge fully.
Replace battery.
Take to bike shop for service
If not , replace charger.
Email the seller for help
SIMPLE
TROUBLESHOOTING
If unsure on any of these points, or you fail to correct the problem, you can contact us by
email on the sales platform you bought at the first time. Our after-sell service team will
be glad to help you!!
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