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Action Yes No
Step 7
Replace the photoconductor unit, and then resend the print job.
Warning—Potential Damage: Do not expose the
photoconductor unit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems.
Do print irregularities still appear?
Contact customer
support or your
service
representative.
The problem is
solved.
Print is too dark
Action Yes No
Step 1
a From the Quality menu on the control panel, reduce the toner
darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Is the print still too dark?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, set the paper type, texture, and weight
in the Paper menu to match the paper loaded in the tray.
b Resend the print job.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 3. Do one or more of
the following:
• Specify the paper
type, texture, and
weight from the
tray settings to
match the paper
loaded in the tray.
• Change the
paper loaded in
the tray to match
the paper type,
texture, and
weight specified
in the tray
settings.
Troubleshooting 308
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