Loading ...
Loading ...
Loading ...
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Maintain or Troubleshoot the Switch User Manual409
15. Click the Apply button.
A traceroute request is sent to the specified IP address or host name. The results are
displayed below the configurable data in the Results field.
Enable remote diagnostics
For enhanced security the remote diagnostic option is disabled by default. You can enable
option to access the switch remotely. When remote access is enabled, you or technical
support can perform remote diagnostics services.
To enable remote diagnostics:
1. Connect your
computer to the same network as the switch.
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ether
net cable.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see
Access the switch on-network and
connected to the Internet on page 18 or Access the switch off-network on page 27.
The Local Device Login page displays.
If you did not yet register the switch with your NETGEAR account, the
Register to unlock
all features page displays. For more information, see
Register the switch on page 31.
4. Enter one of the following passwords:
• After initial login, enter your local device password.
By default, the local device password is
password.
Y
ou must change this password
at initial login.
• If you previously managed the switch through the Insight app or Cloud portal, enter
the Insight network password for the last Insight network location.
For information about the credentials, see
Credentials for the local browser UI on
page 30.
5. Click the Login
button.
The System Information page displays.
6. Select Maintenance >
Troubleshooting > Remote Diagnostics.
The Remote Diagnostics page displays.
7. Select the Enable
radio button.
8. Click the Apply
button.
Your settings are saved.
Loading ...
Loading ...
Loading ...