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9
4. Once you have located the Coordinator of the wireless network, take the Coordinator down and swap it with the unit that
was deemed to be in the center of the house (found in steps 1 and 2).
5. Go to each unit that is in network error and press/hold the button on that unit for 4-5 seconds until you hear 2 beeps.
a. The unit should join back to the wireless network,with voice “Success, now connected.” The lights on the unit
should flicker once and then be fading green on/off every 4 seconds. If this is the case, press/hold the button on
any unit to close the wireless network
.
b. If the unit doesn’t join the network, rotate the unit 90 degrees in either direction.
c. If the unit still hasn’t joined the network, press and hold the button on a known working unit for 4-5 seconds to
close the wireless network and then proceed to “Fix 3.”
Fix 3:
If “Fix 2” did not work, use this fix. The following steps will reset the entire wireless alarm network and place the Coordinator at
the center of the household.
1. Take all wireless units down from their installed locations and set all units on a table.
2. Reset all the units one by one by pressing and holding the button for 8-9 seconds until you hear 3 beeps and a voice
“Resetting wireless settings.”
NOTE: if resetting the units doesn’t result in the voice message “Ready to connect, follow quick start instructions”, the
unit needs to be replaced with a new one.
3. Create a new wireless alarm network by pressing and holding the button on any unit for 4-5 seconds until you hear 2
beeps, and voice, “Searching for other devices” with a sonar ping. Keep track of this unit, as it will become the Coordinator
of your wireless alarm network.
4. Wait for the other units to join the new wireless network. Each unit will announce “Success, now connected.”
5. After each unit has joined, press/hold the button for 4-5 seconds on the Coordinator unit.
6. Take the same unit (Coordinator) and install it closest to the center of the household.
a. Example 1: For a 2 floor house, install the unit on the main floor near the center of the main floor.
b. Example 2: For a 3 floor house, install the unit on the middle floor near the center of the middle floor.
7. Install the rest of the units around the house (you may place units in any location as instructed by this user guide).
If the network error persists after these attempted fixes, remove the unit, discharge it, and replace it with a new unit as
soon as possible. Contact customer service.
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