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Solutions to Common Problems
Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem Solution
Appliance is not level Be sure floor is level, strong & stable enough to
adequately support range.
If floor is sagging or sloping, contact a carpenter to
correct the situation.
Poor installation. Place oven rack in center of oven.
Place a level on the oven rack. Adjust leveling legs at
base of appliance until the oven rack is level.
Kitchen cabinet alignment may make range appear not
level. Be sure cabinets are square & have sufficient
room for appliance clearance.
........ ................................................................................space so appliance can be lifted over carpet.
Surface element too hot or not • Incorrect control setting. Be sure the correct control is
hot enough ON for the element that you are attempting to use.
Surface element d°es n°t heat ghtweight or warP ed Pans usedl use only fiat' evenly
balanced, med um0r heavyweight cookware. Flat pans
heat better than warped pans. Cookware materials and
we ght of the material affect heatingl Heavy& medium_
weight pans heat evenlyi Because lightweight pans heat
unevenly foods may burn easilyl
Entire appliance does not operate The time of day is not set. The time of day must first be
set in order to operate the oven. See "Setting clock at
power up" in the Getting Started section.
Make sure cord/plug is plugged correctly into outlet.
Service wiring is not complete. Contact your dealer,
installing agent or authorized service agent.
Electrical power outage. Check house lights to be sure.
Call your local electric company for service.
appliance does not operate in this checklist.
Oven light does not work • Replace bulb. See "Changing oven lights" section in
this Use & Care Guide.
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