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Maintaining the printer............................................................................ 237
Cleaning printer parts.................................................................................................................................... 237
Checking the status of parts and supplies...............................................................................................240
Ordering parts and supplies........................................................................................................................ 240
Storing supplies...............................................................................................................................................243
Replacing supplies..........................................................................................................................................244
Moving the printer.......................................................................................................................................... 249
Managing the printer................................................................................251
Finding advanced networking and administrator information.............................................................251
Checking the virtual display..........................................................................................................................251
Setting up e‑mail alerts.................................................................................................................................. 251
Viewing reports...............................................................................................................................................252
Configuring supply notifications from the Embedded Web Server...................................................252
Restoring factory default settings...............................................................................................................253
Clearing jams............................................................................................ 254
Avoiding jams.................................................................................................................................................. 254
Identifying jam locations...............................................................................................................................255
Paper jam in the front cover.........................................................................................................................256
Paper jam in the rear door........................................................................................................................... 259
Paper jam in the standard bin.......................................................................................................................261
Paper jam in the duplex unit........................................................................................................................262
Paper jam in trays........................................................................................................................................... 263
Paper jam in the multipurpose feeder.......................................................................................................264
Paper jam in the automatic document feeder.........................................................................................265
Troubleshooting........................................................................................267
Understanding the printer messages........................................................................................................267
Solving printer problems.............................................................................................................................. 285
Solving print problems.................................................................................................................................. 292
Solving copy problems...................................................................................................................................318
Solving fax problems.......................................................................................................................................321
Solving scanner problems............................................................................................................................ 327
Solving home screen application problems............................................................................................. 331
Embedded Web Server does not open..................................................................................................... 331
Contents 5
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