Manufactured and warranted by
Water Channel Partners
1890 Woodlane Drive
Woodbury, MN 55125
Do not return unit to store
Installation and Operation Manual
If you have any questions or concerns when
installing, operating or maintaining your water
filtration system, call our toll free number:
1-800-693-1138
or visit www.ecopure.com
When you call, please be prepared to provide
the model number and date code of
your system, found on the rating decal.
7371038 (Rev. E 11/1/23)
How to install, operate
and maintain your
Salt-Free Whole Home
Water Conditioner
Model EPAWCS
System tested and certified by NSF International
against NSF/ANSI Standard 42 for particulate
class III reduction, chlorine taste and odor
reduction, and NSF/ANSI/CAN Standard 372.
7-1/2"
16"
10-5/8" 3-3/4"
14"
12"
5-1/4"
Dimensions
FIG. 1
12”
7-1/2”
16”
3-3/4”10-5/8”
2
Outlet
1” NPT
Inlet
1” NPT
14”
5-1/4”
TABLE OF CONTENTS
Page
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Typical Installation Illustrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Always Install the Filter Upright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Plumbing Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connect the Vent Tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Grounding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Filter Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Filter Cartridge Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Filter Cartridge Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Troubleshooting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3
Specifications & Performance Claims
SPECIFICATIONS
Model EPAWCS
Rated Service Flow Rate @ 60 psi (414 kPa) 4.0 gpm (15.2 L/min.)
Pressure Drop @ 30 psi (207 kPa) 2 psig (13.8 kPa)
Water Pressure Limits (minimum / maximum) 30 - 100 psi (207 - 689 kPa)
Water Temperature Limits (minimum / maximum) 40 - 100 °F (5 - 38 °C)
Capacity 10,000 gallons (37,850 liters)
This system has been tested according to NSF/ANSI
Standard 42 for the substances listed below. The con-
centration of the indicated substance in water entering
the system was reduced to a concentration less than
or equal to the permissible limit for water leaving the
system, as specified in NSF/ANSI 42. The testing was
performed using spiked tap water at a flow rate of 4
GPM (15.2 L/min.), pH of 7.5 ± 0.5, pressure of 60
PSIG, and temperature of 68 ± 5°F.
IMPORTANT NOTICE: Read this performance data
and compare the capabilities of this unit with your
actual water treatment needs. It is recommended that,
before purchasing a water treatment unit, you have
your water supply tested to determine your actual
water treatment needs. This filter system is designed
to be used for the reduction of the performance claims
listed below. Do not use where water is microbiologi-
cally unsafe or of unknown quality, without adequate
disinfection before or after the system. While testing
was performed under standard laboratory conditions,
actual performance of the system may vary based on
local water conditions. Some or all of the contami-
nants reduced by this unit may not be in your water
supply. See elsewhere in this manual for further
instructions on system installation, operating proce-
dures, filter cartridge replacement, and warranty. The
maintenance instructions must be followed for the
product to perform as indicated below.
Filter cartridges should be replaced every six months.
Pricing will vary. Current pricing on replacement filter
cartridge EPAWCF is approximately $30.00 to $60.00
per filter element. Call 1-800-693-1138.
PERFORMANCE CLAIMS
Substance
Required
Influent
Level
NSF Min. %
Reduction
Requirement
3
Average
Influent
Level
Avg. / Max.
Effluent
Level
Avg. / Min.
Percent
Removal
EPA Max.
Contaminant
Level
5
Particulates, Class III
(5 to <15 micron)
1
10,000 mg/L
2
85%
180,000
particles/mL
4
26 / 45
particles/mL
4
99.9% /
99.9%
None
Chlorine Taste and
Odor
2.0 mg/L
2
50% 1.9 mg/L
2
0.10 / 0.19
mg/L
2
94.9% /
90%
None
1
Micron is equivalent to micrometer (μm).
2
Milligrams per liter, which is equivalent to parts per million (PPM).
3
Acceptance level for this substance is based on percent reduction, rather than maximum effluent concentration.
4
Particles per milliliter.
5
Environmental Protection Agency maximum contaminant level as required under the Safe Drinking Water Act.
4
Before You Start
Your safety and the safety of others are very important.
We have provided many safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”
These words mean:
You can be killed or seriously injured if you don’t
immediately
follow instructions.
You can be killed or seriously injured if you don’t
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell
you what can happen if the instructions are not followed.
Inspect Shipment
q Read all instructions before installing and using
your Salt-Free Whole Home Water Filtration
System. Follow all steps exactly to correctly install.
Reading this manual will also help you to get all the
benefits from the filtration system.
q All plumbing must be completed in accordance with
national, state and local plumbing codes. Local
code information can be obtained at your local pub-
lic works department. In Massachusetts, plumbing
code 248 CMR 3.00 and 10.00 shall be adhered to.
Consult with your licensed plumber.
q Do not use with water that is microbiologically
unsafe or of unknown quality without adequate dis-
infection before or after the system.
q The Salt-Free Whole Home Water Filtration System
works on water pressures of 30 psi (minimum) to
Packing List
Installation Adaptors
Vent Tube
Mounting Bracket
with Screws
Clips
FIG. 2
The parts required to assemble and
install the water filtration system
are included with the unit.
Thoroughly check the water filtra-
tion system for possible shipping
damage and parts loss. Also
inspect and note any damage to
the shipping carton.
Remove and discard (or recycle) all
packing materials. To avoid loss of
small parts, we suggest you keep
the small parts in the parts bag until
you are ready to use them.
100 psi (maximum). If your house water pressure is
over the maximum, install a pressure reducing valve
in the water supply pipe to the filtration system.
q To condition all water in the home, install the filtra-
tion system close to the water supply inlet, and
before all other plumbing connections, except out-
side water pipes.
q Do not install the filtration system outside, or in
extreme hot or cold temperatures. Temperature of
the water supply to the filtration system must be
between 40°F and 100°F. Do not install on hot
water.
q Avoid installing in direct sunlight . Excessive sun
heat may cause distortion or other damage to non-
metallic parts.
5
Planning the Installation
INSTALLATION LOCATION
To filter all household water, install the Salt-Free Whole
Home Water Filtration System on the household’s main
incoming water pipe.
Install the filter between the home’s incoming water
supply and the water heater (See Figure 3).
In some cases it may be necessary for plumbing to
cross over to ensure the correct flow direction through
the filter (See Figure 4).
FIG. 4
Electrical Shock Hazard
Prior to installation on metallic plumbing,
securely install two grounding clamps and a
#4 copper wire per installation instructions.
Failure to follow these instructions can result
in death or electrical shock.
FIG. 3
City Water Supply
Well Water Supply
OR
Pressure
Tank
Well
Pump
Untreated Water to
Outside Faucets
Cold Water
to House
Hot Water
to House
Water
Heater
Whole Home
Water Filtration System
6
Typical Installation Illustrations
Questions? Call Toll Free 1-800-693-1138 or visit www.ecopure.com
When you call, please be prepared to provide the model number and date code, found on the rating decal.
7-3/16"
7-3/16”
FIG. 8
FIG. 7
FIG. 6
Outlet
1” NPT
Water
flow
Water
flow
Inlet
1” NPT
Note flow
direction
arrows
on filter
Copper pipes
or flexible
connectors
(not included)
Use several wraps
of Teflon
®
tape
(not included) to
seal inlet and out-
let threads when
installing
Mount the included bracket to a strong, stable
surface and hang the filter head on it before
connecting to plumbing
Allow at least a few inches
of space under the sump
to grasp and pivot it outward
when replacing filter cartridge
Route the vent tube down
to a floor drain, laundry tub,
or other suitable drain point
Press end of vent
tube firmly over
barbed fitting
Vent port
barbed fitting
FIG. 5
Installation
Adaptor
with 2
o-rings
Clip
Clip
Installation
Adaptor
with 2
o-rings
Sump
Filter Head
Assembly
® Teflon is a registered trademark of E.I. Du Pont de Nemours and Company.
Use caution to avoid
cross-threading the
1” NPT adaptors
IMPORTANT: Do not solder metal plumbing while
attached to plastic installation adaptors.
Soldering heat will damage the adaptors.
IMPORTANT:
Make sure all 3 tabs
of the clip go through
matching holes and
fully into channel on
installation adaptor.
7
FIG. 9
Clamp
(2 - not
included)
Ground Wire
(not included)
GROUNDING INFORMATION
(for Installations on Metal Pipe)
The house main incoming water pipe is often
used to ground electrical outlets in the home.
Grounding protects you from electrical shock.
Installing the water filtration system may break
this ground. Before beginning installation, pur-
chase and securely install two grounding clamps
and a #4 copper wire across the location where
the filter will be, tightly clamping it at both ends,
as shown below.
Installation Instructions
In the state of Massachusetts: The Commonwealth
of Massachusetts plumbing code 248-CMR shall
be adhered to. A licensed plumber shall be used
for this installation.
PLUMBING CODES
All plumbing must be completed in accordance with
national, state and local plumbing codes. Local code
information can be obtained at your local public works
department.
ALWAYS INSTALL THE FILTER UPRIGHT
To operate properly, the Salt-Free Whole Home Water
Filtration System must be installed in a vertical orienta-
tion. The filtration system must also be installed with
the water flow following the arrows on the filter’s inlet
and outlet. This corresponds to a left-to-right flow,
when looking at the front of the filter head assembly
(See Fig. 7). Leave a few inches of space under the
filter sump to allow it to be grasped, pivoted up and
removed when changing filter cartridges, as shown in
the “Filter Cartridge Replacement” section.
MOUNTING BRACKET
A metal bracket is included with the Salt-Free Whole
Home Water Filtration System to support the assem-
bled filter and plumbing when necessary. The bracket
should be installed before the filter is connected to the
plumbing.
The bracket may be mounted to a wall or wall framing
member with two screws (included), as shown in
Figure 6. These screws, or other (not included) fas-
teners, if used, must be mounted into a stable surface,
strong enough to support the weight of the filter,
plumbed and full of water - about 15 pounds.
The back of the filter head housing clips onto the
bracket. When mounted, the filter should be aligned
with the inlet and outlet plumbing, and not cause rigid
pipes to distort.
CONNECT THE VENT TUBE
Each time you replace a filter cartridge, the filter will be
placed into the bypass position by pivoting it outward
(shown in the “Filter Cartridge Replacement” section).
Whenever this is done, water pressure inside the
sump is relieved, and about 4 ounces of water will be
expelled through the vent port. Always install the
included vent tube on this barbed fitting to carry the
water to a floor drain, laundry tub or other suitable
drain point. See Figure 8.
NOTE: This vent tube works by gravity. Do not ele-
vate it above the vent port. Route it downward to the
drain point with no humps, dips or loops.
Properly discard (or recycle) all packing materials.
Electrical Shock Hazard
Prior to installation on metallic plumbing,
securely install two grounding clamps and a
#4 copper wire per installation instructions.
Failure to follow these instructions can result
in death or electrical shock.
8
Filter Cartridges
FILTER CARTRIDGE LIFE
It is recommended to replace filter cartridge every
six months of use. There are several variables that
determine how long a cartridge will last.
These include:
1. How much water you use, and
2. How much sediment, taste and/or odor, or other
unwanted substance, is in the water.
You will know it is time to replace the cartridge when
you first notice the return of the unwanted sediment,
taste and/or odor in your water, or when the flow
diminishes or stops.
Replacement element EPAWCF, for EcoPure Salt-Free
Whole Home Water Filtration System model EPAWCS.
Register for reminders to change filters
at www.ecopure.com
FILTER CARTRIDGE REPLACEMENT
NOTE: It is not necessary to shut off the water supply
when replacing the filter cartridge.
1. Grasp the lower part of the sump and pull it firmly
and slowly toward you, pivoting upward until it stops
in the bypass/filter change position (See Fig. 10).
You may notice a hissing sound, as a small amount
of water (approximately 4 ounces) is expelled into the
vent tube to relieve pressure in the sump.
2. Pull the sump downward out of the head.
NOTE: To avoid unintended water flow from the filter
head, do not pivot filter head down to the serv-
ice position without the sump and replacement
filter cartridge in place, as shown in Figure 16.
3. It is recommended to take the sump assembly to a
sink or level waterproof surface before opening it.
4. Unsnap the lid clamp by pulling its latches in oppo-
site directions, as shown in Fig. 11. Do not pry or
use tools, as this may damage the assembly.
FIG. 10
Pivot sump
up to bypass
position
Pull sump
down to
remove
from head
FIG. 11
Pull latches in opposite
directions to unsnap
Top view of lid
5. Swing the clamp halves open and lift the lid assem-
bly up off the filter cartridge and sump.
NOTE: Do not remove the pin holding the clamp halves
to the lid.
continued on next page
FIG. 12
6. Remove the used
filter cartridge from
the sump. If you
have difficulty
removing cartridge
from sump, insert a
screwdriver into the
slot shown in Figure
12 and pry up.
Dispose of used
cartridge properly.
NOTE: The water remaining in the used filter cartridge
may contain a small amount of filter media
“beads”. If pouring this water out, be sure to
dispose of the media in a manner which will
avoid plugging the drain.
9
9. Slide the lid assem-
bly down over the
replacement car-
tridge’s ports until it
sits flat on top of
the sump, then lock
the clamp onto the
sump by pinching
together the latch-
es, as shown in Fig.
15, until they snap.
The clamp will not
snap unless the
cartridge and sump
are properly seated
and aligned.
Filter Cartridges
FIG. 15
Pinch latches
together to snap
FIG. 13
Align filter cartridge
in sump using these
triangular points
11. Pivot the sump all the way down to the service
position.
12. Some types of filter cartridges contain activated
carbon, a black powder. Open a faucet down-
stream from the filter to purge air and fine carbon
particles from the cartridge. Flush for at least 5
minutes.
FIG. 16
Pivot sump down
to service
position
Insert ports and
push sump up
into filter head
until seated
Remove protective
caps from filter
cartridge ports
8. Filter cartridges can only be installed in one orienta-
tion, and are “keyed” to assure proper fit. Insert the
new filter cartridge into the sump, and turn it until
the triangular points on its top edge align with, and
drop into the corresponding detents in the sump (see
Fig. 13).
10. Insert the sump
assembly into the
head by guiding
the filter ports into
the corresponding
receptacles in the
head and pushing
the sump upward
until it stops (See
Fig. 16).
FIG. 14
Filter
cartridge
Sump
Lid
assembly
Filter ports
Questions? Call Toll Free 1-800-693-1138 or visit www.ecopure.com
When you call, please be prepared to provide the model number and date code, found on the rating decal.
NOTE: Check the sump to be sure it is dry and free of
debris.
7. Take the new filter cartridge out of its packaging and
remove the protective caps from the ports (See Fig. 13).
10
Troubleshooting the System
Problem: Replacement Filter cartridge does not fit in filter sump.
Cause: Filter cartridge not properly oriented. Correction: Reorient filter cartridge per Figure 13.
Problem: Lid does not fit on filter.
Cause: Filter cartridge not properly oriented. Correction: Reorient filter cartridge per Figure 13.
Problem: Lid clamp cannot be latched.
Cause: Filter cartridge not properly oriented. Correction: Reorient filter cartridge per Figure 13.
Problem: Water leaks from adaptor at threads.
Cause: Inadequate seal on threads. Correction: Reinstall adaptor with adequate Teflon
®
tape or plastic
compatible pipe sealant on threads.
Problem: Water leaks from adaptor at o-rings.
Cause: O-ring damaged. Correction: Inspect and replace o-ring if damaged.
Problem: Water drips from outlet side of filter head, near vent tube.
Cause: Water flowing back through vent hose. Correction: Make sure vent hose is not elevated above filter head.
WARRANTY
TWO YEAR LIMITED WARRANTY ON SALT-FREE WHOLE HOME WATER FILTRATION SYSTEM
MODEL EPAWCS
(not including filter cartridges)
Warrantor: Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees, to the original purchaser when the product is purchased from an authorized dealer, and when
installed and maintained in accordance with the instructions, that the Salt-Free Whole Home Water Filtration System
(EPAWCS) will be free from defects in materials and workmanship and will perform in accordance with its written
specifications for a period of two (2) years from the date the product is delivered.
If, within the first two years, a part proves, after inspection, to be defective, Warrantor will, at its sole option, either
replace or repair the part without charge except normal shipping and installation charges. If a repair or replacement
part is unavailable, Warrantor may refund the original purchase price. Labor to maintain the equipment is not part of
the warranty. Filter cartridges, which are expendable, are not covered by the warranty.
If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to
order a part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-800-693-1138 for assistance.
General Provisions
The above warranties are effective provided the Salt-Free Whole Home Water Filtration System is operated at water
pressures not exceeding 100 psi (7.0 kg/cm
2
), and at water temperatures not exceeding 100°F (38°C); provided
further that the Salt-Free Whole Home Water Filtration System is not subject to abuse, misuse, alteration, neglect,
freezing, accident or negligence; and provided further that the Salt-Free Whole Home Water Filtration System is not
damaged as the result of any force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.
The limited warranty does not cover damage due to: (a) transportation, (b) storage, (c) improper use, (d) failure to
follow the product instructions or to perform any preventive maintenance, (e) modifications, (f) unauthorized repair,
(g) normal wear and tear, or (h) external causes such as accidents, abuse, or other actions or events beyond
Warrantor’s reasonable control. Use of aftermarket, used, or non-manufacturer provided parts will void all
warranties. Warranty does not cover failures due to improper product installation. Warrantor is excused if failure
to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other
circumstances beyond its control.
THERE ARE NO WARRANTIES ON THE SALT-FREE WHOLE HOME WATER FILTRATION SYSTEM BEYOND
THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO
THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF
WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH
PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON
IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights
which vary from state to state. This warranty applies to consumer-owned installations only.
11
Manufactured and warranted by
Water Channel Partners
1890 Woodlane Drive
Woodbury, MN 55125
Parts List
Key
No.
Part No. Description
1 1042-32-HF Head Assembly
– 1042-32-HE
Mounting Kit
(includes Key Nos. 2 & 3)
2
á
Mounting Bracket
3
á
Mounting Screw (2)
– 1042-32-HB
Adaptor Kit
(includes Key Nos. 4 & 5)
4
á
Installation Adaptor Elbow,
1” NPT, including o-rings (2)
5
á
Clip (2)
6 1042-32-HD Lid & Clamp Assembly
7 EPAWCF
Repl. Filter Cartridge Ù
8 1042-32-HC Sump
9 1042-32-47 Vent Tube, 6 ft. long
¢
7371038 Owner’s Manual
To order repair parts call toll free 1-800-693-1138.
Ù Please purchase replacement cartridges from
the retailer where you bought your water filtra-
tion system.
¢ Not illustrated.
2
3
1
4
4
5
5
6
7
8
9
