Sony SRSNS7 User Manual

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Help Guide

Wireless Neckband Speaker

SRS-NS7

What can I do to solve a problem?

If the neckband speaker does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide and try any corrective actions listed.

Charge the neckband speaker.

You may be able to resolve some issues by charging the built-in battery.

Reset the neckband speaker.

Initialize the neckband speaker.

The settings, such as the volume settings, are restored to the factory default settings and the pairing information of

all BLUETOOTH devices except for the supplied transmitter is deleted.

Initialize the transmitter.

The pairing information of all BLUETOOTH devices except for the neckband speaker is deleted.

Look up information on the issue on the customer support website.

Access the following support home pages to get support information about your neckband speaker:

For customers in Americas:

https://www.sony.com/am/support

For customers in Europe:

https://www.sony.eu/support

For customers in China:

https://service.sony.com.cn

For customers in other countries/regions:

https://www.sony-asia.com/support

If the operations above do not work, consult your nearest Sony dealer.

Sony SRSNS7 SRS-NS7 Neckband Bluetooth Speaker with personalized home theater audio, Built-in mic, 12 Hours of Battery Life, IPX4 Splash-Resistant, and included wireless TV adaptor WLA-NS7.