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Making a call
Using the app
What you can do with the “Sony | Headphones Connect” app
Installing “Sony | Headphones Connect”
Accessing support information from “Sony | Headphones Connect”
Updating the neckband speaker software
Information
About the indicator on the neckband speaker
About the indicator on the transmitter
Notes on use
Precautions
Notes on charging
Notes on water resistant feature
How to care for the neckband speaker
About the BLUETOOTH wireless technology
License notice
Trademarks
Troubleshooting
What can I do to solve a problem?
Power supply
Unable to charge the neckband speaker
Unable to turn on the neckband speaker or the neckband speaker suddenly turns off
Sound
No sound/Sound from only one speaker component/Low sound level/Distorted sound/Humming or noise in the speaker output/No
voice or low voice from callers
BLUETOOTH connection
Unable to pair the neckband speaker with a BLUETOOTH device
Reset
Resetting the neckband speaker
Initializing the neckband speaker
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