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8. Maintenance and Troubleshooting
8.5 Troubleshooting (continued)
Problem Possible cause Remedy
Water is leaking from the unit. The unit was moved and the water
tank was not empty.
Empty the water tank before moving
the unit. Dry the unit thoroughly
before resuming.
The water tank is not installed
correctly.
Check the positioning of the water
tank.
The water tank outlet is open and no
discharge hose is connected.
Seal the water tank outlet.
The discharge hose is damaged,
obstructed or poorly connected to
the water tank outlet.
Check the hose connection and
inspect it for any damage, cracks,
kinks or blockages.
The device is excessively noisy. The device is not stable or the
surface is not level.
Move the unit to a more appropriate
location. Empty the water tank and
switch o the unit before moving it.
An internal component has become
loose.
Have the unit inspected and repaired
by an authorised service agent.
The noise sounds like water owing. This is normal and is caused by the
coolant circulating.
The control panel displays an error
code.
E1 – Coolant coil sensor fault. Ensure that the environment meets
the requirements for this unit.
Unplug the unit and allow it to rest
for several minutes before retrying. If
the error persists, contact Draper
Tools for support.
E2 – Moisture sensor error.
E3 – Temperature sensor error.
EE – Coolant leak. Switch o and unplug the unit and
ensure that the room is well-
ventilated. Allow the unit to rest for at
least three hours before retrying. If
the error persists, contact Draper
Tools for support.
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