Loading ...
Loading ...
Loading ...
Message Cause Action
Temperature restric-
tion
The product does not operate if the battery
temperature is too high or too low.
The product starts to operate again when the
temperature is between the set limits and the
schedule settings let the product to operate.
Make sure that the charging station is put in
an area with protection from the sun.
Charging current too
high
The battery charges with a too high current.
The power supply unit is incorrect or dam-
aged.
Make sure that the power supply unit and
charging station are not damaged. Make
sure the that you use the correct power sup-
ply unit and charging station. Restart the
product. If the problem stays, speak to your
authorized service center.
Charging system
problem
There is corrosion or dirt on the charging
plates and contact plates.
Restart the product. Clean the charging
plates on the product and the contact plates
on the charging station.
Temporary electronic or firmware problem in
the product.
Restart the product. If the problem stays,
speak to your approved servicing dealer.
No power in charging
station
The power supply unit is incorrect or dam-
aged.
Examine the power supply unit. Replace if
necessary.
Power failure. Find and correct the cause of the power fail-
ure.
The product cannot charge because there is
no contact between the contact plates and
the charging plates.
Make sure that the charging plates and the
contact plates are in contact. Clean the con-
tact plates and charging plates.
Charging station
blocked
The product cannot go into the charging sta-
tion because it is blocked or the baseplate of
the charging station is tilted or bent.
Examine why the product cannot go into the
charging station. Remove any objects and
make sure that the baseplate of the charging
station is level.
The product cannot go into the charging sta-
tion because it is blocked or the baseplate of
the charging station is tilted or bent.
Examine why the product cannot go into the
charging station. Remove any objects and
make sure that the baseplate of the charging
station is level.
Stuck in charging sta-
tion
The product cannot leave the charging sta-
tion because it is blocked or it slips on the
baseplate of the charging station.
Examine why the product cannot leave the
charging station. Remove any objects and
clean the baseplate of the charging station.
FlexiFence problem
The battery of the FlexiFence accessory is
low. The FlexiFence accessory does not op-
erate when the battery is empty. The product
can cut in the stay-out zone if you start the
product before you charge the FlexiFence
accessory.
Park the product and charge the FlexiFence
accessory before you start the product.
The temperature in the FlexiFence accessory
is a higher than the maximum limit and is set
to off.
Put the product in an area with protection
from the sun. Let the temperature of the
FlexiFence accessory decrease before you
start the product.
2071 - 001 - 29.03.2023 Troubleshooting - 35
Loading ...
Loading ...
Loading ...