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Should you experience any difficulty installing or using! the tracker, please
contact us. The best way to do so is using the application, that way our
support team is able to receive the diagnostic information that will
guarantee you to receive the best help possible. Just click on Contact Us on
the account! settings menu.
You can also visit our help center at the following address :
support.invoxia.com or contact us at the following address : https://
labs.invoxia.io/contact_us/!
Our support team is always available to help you make the best use of
your tracker, so feel free to contact! us if you have any questions or if the
tracker is not working ashas you expected. There often is a solution that will
make sure the tracker fully fits your needs.
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Understanding the different alert types
It is very important to distinguish between the different alert types. We will
therefore explain to you the differences between each of them.
1. The antitheft alert, or alert for suspicious
movement while stationary
The anti-theft or "movement while stationary" alert warns you after a period
of immobility when the tracker is tilted or shaken to warn you of any
suspicious movement that may be a sign of theft or vandalism. It is
particularly suitable for vehicles.
For this alert to work, your tracker must have been stationary for more than
5 minutes.
Use case: The alert also works in the event of an accidental fall of your
stationary motorbike, which can harm the engine.
6
bit.ly/CellularGPSTracker
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