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29 / 90 ENOver The Range Microwave Oven / User Manual
BEFORE YOU CALL8
Check the following to be sure a service call
is necessary:
If nothing on the oven operates:
• Check for a blown circuit fuse or a tripped main
circuit breaker.
• Check if oven is properly connected to electric
circuit in house.
• Check that controls are set properly.
• Check that the cooking time is set.
If the oven interior light does not
work:
• The LED light may be loose or defective. See
page 27 or call a qualified servicer.
If oven will not cook:
• Check that control panel was programmed cor-
rectly.
• Check that door is firmly closed.
• Check that START pad was pressed.
• Auto Start may have been set.
• The Control Lockout may have been set.
• Check the area between the door and seal for
obstructions.
If oven takes longer than normal to
cook or cooks too rapidly:
• Be sure the Power Level is programmed prop-
erly.
• Check instructions on food density, etc.
• Verify that voltage to the microwave oven is not
low.
If the time-of-day clock does not
always keep correct time:
• Check that the power cord is fully inserted into
the outlet receptacle.
• Check that the oven is properly grounded.
• Try plugging the oven into an outlet on a sepa-
rate electrical circuit.
If oven oor or glass tray IS hot:
• This is normal. The floor is absorbing heat from
the food.
If the interior of oven collects
moisture:
• This is normal. Food gives off moisture when
cooking and the steam collects on the door and
the oven surface. Wipe off excess moisture
from oven after each use.
If food cooks unevenly:
• Refer to your recipe for proper cooking proce-
dures.
• Be sure food is evenly shaped.
• Be sure food is completely defrosted before
cooking.
• Check placement of aluminum strips used to
prevent overcooking.
If food is undercooked:
• Check recipe to be sure all directions (amount,
time and power levels) were correctly followed.
• Check household voltage.
• Try plugging the oven into an outlet on a sepa-
rate electrical circuit.
• Be sure food was completely defrosted before
cooking.
TINSEB594MRR0_BOTR30102SS_Blomberg OTR_User Manual.indd 29TINSEB594MRR0_BOTR30102SS_Blomberg OTR_User Manual.indd 29 10/5/20 11:51 AM10/5/20 11:51 AM
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