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GDOC-100163 Rev. B
The EZ Start Promise
Provisions of Your Limited Warranty
In addition to the other terms and conditions of the Limited
Warranty applicable to your new mower, MTD LLC (“MTD”) hereby
warrants that your mower’s engine will start on the first or second
attempt by an able-bodied adult (subject to the limitations
described below) for the duration of the manufacturer’s limited
warranty applicable to your product. If the engine on your mower
fails to conform to this limited warranty, MTD will cover the cost
of parts and labor associated with any adjustments and/or repairs
necessary to return your engine to its warranted condition. In
order to make a claim under these provisions of your warranty, you
must bring the product and proof of purchase to an authorized
MTD service provider. In many cases, the retailer who sold you
your mower is not equipped to provide warranty service, so please
locate the authorized service dealer nearest you by either calling
the phone number provided in your Operators Manual or looking
up an authorized service dealer on-line at www.mtdproducts.com.
Items and Conditions Not Covered
The EZ Start Promise does not cover and/or apply to the following:
• Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, oil changes, spark plugs, air filter, blade
sharpening, worn blades, cable/linkage adjustments, or brake
and clutch adjustments
• Transportation costs to and from an authorized MTD service
provider
• Any engine used for commercial, rental, institutional,
governmental, or non-residential applications
• Any product or part that has been altered or misused or
required replacement or repair due to misuse, accidents, or
lack of proper maintenance
• Repairs necessary due to improper battery care, electrical
supply irregularities, or failure to properly prepare the mower
prior to any period of non-use over three months
• Pickup and/or delivery charges
• Operational misuse, neglect, accidents, unauthorized repairs
or attempted repairs of the engine or its components by
anyone other than an authorized MTD service provider.
• Repairs or adjustments to correct starting difficulties due to
any of the following: failure to follow proper maintenance
procedures — rotary mower blade striking an object —
contaminants in the fuel system — improper fuel or fuel/oil
mixture (consult your Operator’s Manual if in doubt) — failure
to drain the fuel system prior to any period of non-use over
three months.
• Any starting problem which results from the use of
inappropriate fuels, lubricants, or additives.
• Special conditions or circumstances that normally require
more than two pulls to start, specifically: 1) First start-up
following your initial purchase, 2) first time starts after
extended period(s) of non-use over one month or seasonal
storage, 3) cool temperature starts such as those found in
early spring and late autumn, and 4) difficult starting that
results from the operator’s failure to follow the proper
starting procedures identified in the Operator’s Manual. If
you are having difficulty starting your unit, please check the
Operator’s Manual to ensure that you are using the correct
starting procedures. This can save an unnecessary visit to a
Service Dealer.
Owner Responsibilities
You must maintain your mower (including its engine) by following
the maintenance procedures and starting instructions described
in the Operator’s Manual. Such routine maintenance, whether
performed by a dealer or by you, is at your expense. In addition,
please retain your proof of purchase and service receipts as these
may be required to validate a claim.
General Conditions
An authorized MTD service provider using approved replacement
parts must perform all repairs covered by the EZ Start Promise.
Repair by an MTD authorized service dealer is your sole remedy
under this warranty. MTD is not liable for indirect, incidental, or
consequential damages in connection with the use of the products
covered by these warranties, including any cost or expense of
providing substitute equipment or service during reasonable
periods of malfunction or non-use pending completion of repairs
under this warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
certain exclusions and limitations may not apply to you.
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