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307
Technical Notes
12
Troubleshooting
ProblemProblem SolutionSolution
No face is detected.
•
The subject’s face is obscured by sunglasses, a hat, long hair, or
other objects: Remove the obstructions (P 128).
•
The subject’s face occupies only a small area of the frame:
Change the composition so that the subject’s face occu-
pies a larger area of the frame (P 128).
•
The subject’s face is turned away from the camera: Ask the sub-
ject to face the camera (P 128).
•
The camera is tilted: Keep the camera level.
•
The subject’s face is poorly lit: Shoot in bright light.
The  ash does not  re.
•
The  ash is disabled: Adjust settings (P 152).
•
The battery is exhausted: Charge the battery or insert a ful-
ly-charged spare battery (P 36).
•
The camera is in bracketing or continuous mode: Select single
frame mode (P 9).
The  ash does not fully
light the subject.
•
The subject is not in range of the  ash: Position the subject in
range of the fl ash.
•
The  ash window is obstructed: Hold the camera correctly.
•
Shutter speed is faster than the sync speed: Choose a slower
shutter speed (P 99, 102).
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