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Before You Call
Problem Cause
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not * Door was closed too hard,
close, causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the floor when
moved slightly.
Drawers are * Food is touching shelf on
dimcult to move. top of drawer.
• Track that drawers slide on
is dirty.
Correction
* Close both doors gently.
* Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
* Remove top layer of items in drawer.
* Ensure drawer is properly installed on
track.
* Clean drawer, rollers, and track. See
table of Care and Cleaning Tips in
CARE & CLEANING section.
RUNNING OF REFRIGERATOR
Compressor does
not run.
Refrigerator runs
too much or too
long.
Refrigerator is in defrost
cycle.
Plug at electrical outlet is
disconnected.
House fuse blown or
tripped circuit breaker.
Power outage.
Room or outside weather
is hot.
Refrigerator has recently
been disconnected for a
period of time.
Automatic ice maker is
operating.
Doors are opened too
frequently or too long.
Fresh Food/freezer door
may be slightly open.
Fresh Food/freezer gasket
is dirty, worn, cracked, or
poorly fitted.
Thermostat keeps the
refrigerator at a constant
temperature.
TOO COLD
This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
* Ensure plug is tightly pushed into
outlet.
* Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
* Check house lights. Call local electric
company.
* It is normal for the refrigerator to work
longer under these conditions.
* It takes 8-12 hours for the refrigerator
to coot down completely.
Compressor • •
goes off and on
frequently.
TEMPERATURES ARE
Freezer temperature * Freezer control is set too * Set freezer control to a warmer
too cold. Fresh cold. setting. Allow 24 hours for
Food temperature is temperature to stabilize.
satisfactory.
Fresh Food * Fresh Food control is set * Set fresh food control to a
temperature too cold. too cold. warmer setting. Allow 24 hours for
Freezer temperature temperature to stabilize.
is satisfactory.
Food stored in * Fresh Food control is set * See solution above.
drawers freezes, too cold.
* Ice maker operation causes
refrigerator to run slightly more.
* Warm air entering the refrigerator causes
it to run more. Open doors less often.
* Ensure refrigerator is level. Keep food
and containers from blocking door.
See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
* Clean or change gasket. Leaks in door
seat will cause refrigerator to run longer
in order to maintain desired temperatures.
This is normal. Refrigerator goes on
and off to keep temperature constant.
3O
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