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Before You Call
TROUBLESHOOTING Before calling for service, review this list. It may save yov
GUIDE time and expense. This list includes common occurrences that
are not the result of defective workmanship or materials in
this appliance.
Problem Cause Correction
AUTOMATIC ICE MAKER (some models)
Ice maker is not * Ice maker wire signal
making any ice. arm is in the "up" or
OFF position.
• Household water line
valve is not open.
• Freezer is not cold
enough.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
Ice maker is not
making enough ice.
* Ice maker is producing
less ice than you
expect.
* Freezer is not cold
enough.
* Household water line valve
is not completely open.
* Freezer control is set too
warm.
* Move wire signal arm to the "down"
or ON position. (side mounted)
* Turn on household water line valve.
* See PROBLEM column
TEMPERATURES ARE TOO WARM.
* Turn off household water line valve.
Remove valve. Ensure that valve is not
a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
* The ice maker will produce two to
three pounds of ice every 24 hours
depending on usage conditions. Ice
is produced at a rate of eight cubes
every 75 to 160 minutes.
See PROBLEM column
TEMPERATURES ARE TOO WARM.
* Turn on household water line valve.
Set freezer control to colder setting to
improve performance of the ice maker.
Allow 24 hours for temperature to
stabilize.
Ice maker will not stop * ice maker wire signal arm * Move item and release wire signal arm.
making ice. is being held down by Remove any ice cubes that are frozen
some item in the freezer, together over the wire signal arm.
Ice cubes are freezing * Ice cubes are not being * Remove ice container and discard
together, used frequently enough, ice from container. Ice maker will
Ice has bad odor and
taste.
LIGHT BULB IS NOT ON
Freezer control is set
too warm.
* Very little food in freezer.
ice has picked up
odor or flavor from
strong food stored in
refrigerator or freezer.
Water running to ice maker
has poor taste or odor.
Ice not used frequently
enough.
produce fresh supply.
* Set freezer control to colder setting. Allow
24 hours for temperature to stabilize.
Add more food to freezer.
* Cover foods tightly. Discard stale ice.
ice maker wilt produce fresh supply.
Replace air filter (available in select
models).
Add filter to water supply line. Consult
a water purifying company.
* Discard stale ice.
Light bulb is not on. * Light bulb is burned out. * See Replacing Light Bulbs in NORMAL
OPERATING SOUNDS section.
No electric current is * See PROBLEM column RUNNING OF
reaching refrigerator. REFRIGERATOR.
ODORS IN REFRIGERATOR
Interior is dirty. * interior needs to be * See table of Care and Cleaning Tips
cleaned, in CARE & CLEANING section.
Food with strong odors * Cover food tightly.
is in refrigerator.
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