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7 Trouble-shooting
Problem Possible cause Solution
The appliance vi-
brates heavily when
spinning.
▪ The transport lock has
not been removed.
▸ Remove transport lock (see page 4).
▪ The feet of the appliance
are not properly adjus-
ted.
▸ Set appliance feet so that the appli-
ance stands level.
▪ The load could not be
optimally balanced in the
washing drum.
▸ Wash large and small items together.
At the end of the
programme, the ap-
pliance door can-
not be opened with
the button.
▪ The appliance door is
stuck.
▸ Press hard against the lock side of the
appliance door (i.e. front edge of ap-
pliance door).
▸ Press the button again.
▪ An interruption in the
power supply.
▸ Use the emergency door release (see
page 30).
Water sounds after
programme has fin-
ished when wash-
ing drum is turned
by hand.
▪ The vanes are filled with
water to compensate the
unbalanced load.
▸ The water is automatically pumped off.
No action is necessary.
Traces of condi-
tioner or water in
fabric conditioner
compartment.
▪ Siphon in fabric condi-
tioner compartment is
missing or not inserted
correctly.
▸ Insert the siphon correctly (see page
27).
▪ Siphon or suction tube is
clogged.
▸ Clean siphon and suction tube (see
page 27).
Traces of powder
detergent in deter-
gent compartment.
▪ Damp or lumpy washing
detergent.
▸ Store washing detergent in a dry
place.
▪ Washing detergent com-
partment was damp and
a delayed start was se-
lected.
▸ Wipe detergent compartment dry be-
fore adding the detergent.
▪ Water flow pressure is
too low.
▸ Open water tap fully.
▪ Water inlet is scaled up.
▸ Check water supply and, if necessary,
clean the water inlet filter (see page
28).
▪ Flap a was inserted in
position 1 for liquid deter-
gent.
▸ Pull flap a out and insert into position
2 (see page 13).
2
a
34
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