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7 Trouble-shooting
Display Possible cause Solution
F6/E77
see instructions
FN XXXXX XXXXXX
▪ Anti-leak protection was
triggered.
▸ Turn off water tap.
▸ Note down error message in full and
appliance's FN.
▸ Press the button.
▸ Call Customer Services.
FXX/EXX
see instructions
FN XXXXX XXXXXX
▪ Various situations can
lead to an "F" message.
▸ Press the button.
▸ Switch off the power supply for about
1 minute.
▸ Switch the power supply back on
again and select a new programme.
▪ If the error appears
again:
▸ Note down error message in full and
appliance's FN.
▸ Interrupt the water and power supply.
▸ If there is laundry in the appliance:
carry out emergency draining, use
emergency door release and unload
laundry.
▸ Call Customer Services.
H20
▪ The water counter in the
inlet hose is defective. It
is still possible to wash
without a problem. The
water consumption dis-
played can deviate from
the actual consumption.
▸ Call Customer Services.
U1/E27
see instructions
FN XXXXX XXXXXX
▪ Faulty electrical connec-
tion.
▪ Overvoltage.
▸ Press the button.
▸ Switch off the power supply for about
1 minute.
▸ Switch the power supply back on
again and select a new programme.
▪ If the error appears
again:
▸ Have an electrician check the house
installation.
▸ Note down error message in full and
appliance's FN.
▸ Disconnect from the power supply.
▸ Call Customer Services.
32
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