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4342
Product Care
Product Care
Troubleshooting
Problem
Possible Cause and/or Remedy
Rust stains,
destruction
of the surface
The lid of the salt container is not closed securely. Salt
loss (models with salt container):
• Salt can destroy metal surfaces and cause rust
damage.
• Check whether the lid of the salt container is firmly
closed. Use the funnel to pour in special salt. Begin
the Rinse and Hold program right after filling in salt.
After the program is complete, check whether the
lid may have loosened.
Food leftovers are staying on the dishes for too long:
Remove coarse dirt under running water and carry out
the Rinse and Hold program every two days without
detergent.
The machine is not grounded properly:
Check the grounding of the system. Static electricity
may eat holes into metal and cause irreparable
damages to surfaces.
Cutlery parts from low-grade rust-free steel:
Rust on such items cannot be avoided. Cutlery or
dishes of this type are not suited for the dishwasher.
Dish items with rust stains:
Rusty dishes may “infect” other items. Cutlery or
dishes of this type are not suited for the dishwasher.
Fading of decoration on glasses and porcelain:
Glasses, porcelain, and cutlery of this type are not
suited for the dishwasher.
Fading of glasses,
china, porcelain
pattern
Troubleshooting
Problem
Possible Cause and/or Remedy
Detergent residue
remains in the
dispenser.
Moisture in the detergent dispenser.
Ensure that the detergent dispenser is dry before
filling it.
Detergent stays in the dispenser for too long.
Pour the detergent in just before washing.
The lid of the detergent dispenser does not open.
When loading the dishwasher, take care to ensure
that you do not accidentally block detergent cup with
large dishware or utensils.
Detergent is moist or clumping in box.
Store detergents in a dry location. Close the lid of the
container carefully.
Spray arm nozzles are clogged.
Clean the spray arms as described in this manual.
Spray arms are blocked by dishware.
Make sure spray arms rotate freely.
Was the cycle terminated early?
Terminating the cycle early can leave detergent
residue in the dispenser.
Water remains inside
the machine after
the rinse cycle.
Clean all filters as described in this manual.
Ensure that the drain hose is properly placed and
open.
Dishes break
Improper loading.
Load the dishwasher as suggested in this manual.
Overloaded racks.
Do not overload the dish rack. Dishes may hit
against each other and break.
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