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Troubleshooting en
53
Fault Cause and troubleshooting
The programme dura-
tion changes during
the wash cycle.
▶
Not a fault – no action required.
No water is visible in
the drum.
Water is below the visible area.
▶
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
is operating.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶
Not a fault – no action required.
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts
Drum rotates, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶
If intelligent dosing is activated, reduce the basic
dosage →Page40.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
i-DOS cannot be ac-
tuated.
Intelligent dosing is not intended for this programme.
▶
Not a fault – no action required.
Programme progress does not allow intelligent dos-
ing.
No remedial action possible.
High spin speed not
reached.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
Less Ironing is activated.
▶
Select the programmes that are suitable for the
type of fabric.
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