en
2
For further information, please refer to the
Digital User Guide.
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe installation ..........................5
1.5 Safe use .....................................7
1.6 Safe cleaning and mainten-
ance............................................9
2 Preventing material damage .....10
3 Environmental protection and
saving energy.............................11
3.1 Disposing of packaging ...........11
3.2 Save energy and conserve
resources..................................11
3.3 Energy saving mode ................12
4 Installation and connection.......12
4.1 Unpacking the appliance .........12
4.2 Contents of package................12
4.3 Requirements for the install-
ation location ............................13
4.4 Removing the transit bolts .......13
4.5 Removing the transport
struts.........................................15
4.6 Connecting the appliance ........15
4.7 Aligning the appliance..............16
4.8 Connecting the appliance to
the electricity supply.................17
5 Familiarising yourself with
your appliance............................18
5.1 Appliance .................................18
5.2 Detergent drawer......................19
5.3 Control panel............................19
5.4 Operating logic.........................19
6 Before using for the first time ...20
6.1 Starting an empty washing
cycle .........................................20
7 Display ........................................22
8 Buttons .......................................26
9 Programmes ...............................29
10 Accessories..............................34
11 Laundry.....................................34
11.1 Preparing the laundry.............34
12 Detergents and care
products ...................................35
12.1 Detergent recommendation ...35
13 Basic operation ........................35
13.1 Switching on the appliance ....35
13.2 Setting a programme .............36
13.3 Adjusting the programme
settings ...................................36
13.4 Saving the programme set-
tings........................................36
13.5 Loading laundry......................36
13.6 Adding detergent and care
product ...................................36
13.7 Starting the programme .........37
13.8 Adding laundry .......................37
13.9 Cancelling the programme ....37
13.10 Resuming the programme
when the programme
status is Rinse Hold .............37
13.11 Unloading the laundry ..........37
13.12 Switching off the appli-
ance......................................37
en
3
14 Childproof lock.........................38
14.1 Activating the childproof
lock.........................................38
14.2 Deactivating the childproof
lock.........................................38
15 Intelligent dosing system ........38
15.1 Starting the programme
with intelligent dosing sys-
tem .........................................38
15.2 Filling the dispensers .............39
15.3 Dispenser contents ................40
15.4 Basic dosage .........................40
16 HomeConnect .........................40
16.1 Connecting the appliance
to a WLAN home network
(Wi-Fi) with WPS function .......41
16.2 Connecting the appliance
to a WLAN home network
(Wi-Fi) without WPS func-
tion..........................................41
16.3 Connecting the appliance
to the HomeConnect app......42
16.4 Activating Wi-Fi on the ap-
pliance ....................................42
16.5 Deactivating Wi-Fi on the
appliance................................42
16.6 Resetting the appliance
network settings .....................42
16.7 Remote start ...........................42
16.8 Remote diagnostics ...............43
16.9 Data protection.......................43
17 Basic settings...........................43
18 Cleaning and servicing............44
18.1 Cleaning the drum..................44
18.2 Cleaning the detergent
drawer.....................................44
18.3 Cleaning the drain pump........46
18.4 Cleaning the intake open-
ing in the rubber gasket.........48
19 Troubleshooting.......................49
19.1 Emergency release ................58
20 Transportation, storage and
disposal ....................................58
20.1 Removing the appliance ........58
20.2 Inserting the transit bolts........58
20.3 Using the appliance again .....58
20.4 Disposing of old appliance ....59
21 Customer Service.....................59
21.1 Product number (E-Nr.) and
production number (FD).........59
21.2 AQUA-STOP guarantee ..........60
22 Consumption values................61
23 Technical specifications..........62
24 Declaration of Conformity .......62
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safety en
5
1.4 Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have
a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a type
with the
mark.
▶
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with hot appliance
parts or heat sources.
▶
Never let the power cord come into contact with sharp points or
edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
en Safety
6
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
If this appliance is not correctly installed in a washer-dryer stack,
the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation
method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the dryer
manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and with
varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appli-
ances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
CAUTION‒Risk of injury!
The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit level.
If hoses and power cords have been laid incorrectly, this causes a
tripping hazard.
▶
Lay hoses and power cords in such a way that there is no risk
of tripping.
If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
Safety en
7
▶
Wear protective gloves when installing and transporting the ap-
pliance.
1.5 Safe use
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶
Call customer services. →Page59
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door
beyond repair so that the appliance door will no longer close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
en Safety
8
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if con-
sumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that con-
tain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
The covering plate may break if you stand on or climb onto the
appliance.
▶
Do not stand on or climb onto the appliance.
The appliance may tip over if you sit on or lean against the open
door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause hand in-
juries.
▶
Wait for the drum to come to a complete stop before reaching
inside.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care products
may spray out from the appliance. Contact with eyes or skin may
cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safety en
9
1.6 Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained
specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories
is dangerous.
▶
Only use the manufacturer's original spare parts and original ac-
cessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that
contain solvents.
▶
Do not use cleaning agents that contain solvents.
en Preventing material damage
10
Preventing material damage
2 Preventing material
damage
Preventing material damage
Follow these instructions to avoid ma-
terial damage and damage to the ap-
pliance.
ATTENTION!
The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener, de-
tergent, care product or cleaning
agent.
▶
Follow the dosage recommenda-
tions from the manufacturer.
Exceeding the maximum load capa-
city impairs the function of the appli-
ance.
▶
Observe the maximum load capa-
city for each programme and do
not exceed it.
→"Programmes", Page29
The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed
may result in material damage and
damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely
and keep them in a safe place.
▶
Before transport, fit the transit bolts
fully in order to prevent damage in
transit.
Material damage may be caused if
the water inlet hose is connected in-
correctly.
▶
Tighten the screw connections on
the water inlet until they are hand-
tight.
▶
Ideally, connect the water inlet
hose directly to the water tap,
without any additional connecting
elements such as adapters, exten-
sions, valves or similar.
▶
Make sure that the valve housing
for the water inlet hose does not
come into contact with its sur-
roundings and is not subjected to
any external forces.
▶
Ensure that the inner diameter of
the water tap is at least 17 mm.
▶
Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶
Ensure that the water pressure in
the water supply system is at least
100kPa (1bar) and max.
1000kPa (10bar).
▶
If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
▶
Do not connect the appliance to
the mixer tap of an unpressurised
hot-water boiler.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶
Never re-use water hoses that
have been used before.
Operating the appliance using water
that is dirty or too hot may lead to
material damage and damage to the
appliance.
▶
Only operate the appliance with
cold mains water.
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use harsh or abrasive de-
tergents.
Environmental protection and saving energy en
11
▶
Do not use cleaning products with
a high alcohol content.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp cloth.
▶
Remove all detergent residue,
spray residue or other residues im-
mediately if they come into contact
with the appliance.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Save energy and con-
serve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low tem-
peratures and longer wash times and
use maximum load capacity.
a
Energy consumption and water
consumption is most efficient.
Use the economy programme set-
tings.
a
If you adjust the programme set-
tings for a programme, the display
shows the expected consumption.
Add detergent based on the laun-
dry's degree of soiling.
a
For light to normal soiling, a smal-
ler amount of detergent is suffi-
cient. Observe the dosage recom-
mendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
a
At lower temperatures, the appli-
ance consumes less energy. For
light to normal soiling, lower tem-
peratures than indicated on the
care label are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in the tumble
dryer afterwards.
a
The drier the laundry, the shorter
the programme duration when dry-
ing which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
a
Washing with prewash increases
the programme duration and in-
creases energy and water con-
sumption.
The appliance has a continuous
automatic load adjustment function.
a
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment func-
tion optimally adjusts the water
consumption and programme dur-
ation.
en Installation and connection
12
The appliance comes with an Aqua-
Sensor.
a
During the rinse cycle, the Aqua-
Sensor checks the degree of tur-
bidity of the rinsing water, and ad-
justs the duration and number of
rinse cycles accordingly.
3.3 Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode.
Energy-saving mode ends when you
use the appliance again.
If you do not continue operating the
appliance, it switches off.
Note:If Wi-Fi is activated, the appli-
ance will not switch itself off automat-
ically.
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Unpacking the appliance
ATTENTION!
Objects remaining in the drum that
are not designed for operation with
the appliance may cause material
damage and damage to the appli-
ance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
1. Remove any packaging and pro-
tective covers completely from the
appliance.
→"Disposing of packaging",
Page11.
2. Check the appliance for visible
damage.
3. Open the appliance door.
→"Basic operation", Page35
4. Remove any accessories from the
drum.
5. Close the appliance door.
4.2 Contents of package
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
ATTENTION!
If the appliance is operated with in-
complete or defective accessories,
the appliance may not be able to op-
erate properly, or this may result in
material damage or damage to the
appliance.
▶
Do not operate the appliance with
incomplete or defective accessor-
ies.
▶
Replace the accessories in ques-
tion before operating the appli-
ance.
→"Accessories", Page34
Note:The appliance has been tested
at the factory to check it is in working
order. As a result, water stains may
remain in the appliance. These marks
will disappear after the first wash
cycle.
The delivery consists of the following:
¡ Washing machine
¡ Accompanying documents
¡ Transit bolts
→"Removing the transit bolts",
Page13
¡ Cover caps
¡ Elbow for securing the water outlet
hose
Installation and connection en
13
4.3 Requirements for the in-
stallation location
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appli-
ance to a base using the manufac-
turer's fixing brackets →Page34
before using the appliance for the
first time.
ATTENTION!
The appliance may contain residual
water. If you tilt the appliance beyond
40°, this residual water may leak out.
▶
Tilt the appliance carefully.
Installation loca-
tion
Requirements
Base Secure the appli-
ance with fixing
brackets
→Page34.
Wooden joist
floor
Place the appli-
ance on a water-
resistant wooden
board (minimum
thickness of
30mm) which is
screwed tightly to
the floor.
Installation loca-
tion
Requirements
Kitchen unit Only install the
appliance under-
neath a continu-
ous worktop that
is securely con-
nected to adja-
cent cabinets.
Required niche
width: 60cm.
Against a wall Do not trap the
hoses between
the wall and the
appliance.
ATTENTION!
Residual water may freeze. Freezing
residual water may damage the appli-
ance and frozen hoses may burst.
▶
Do not install the appliance out-
doors or in areas where there is a
risk of frost.
4.4 Removing the transit
bolts
The appliance is secured for trans-
portation using transit bolts on the
rear of the appliance.
Note:Keep the transit bolt screws
and the sleeves in a safe place for fu-
ture transport →Page58.
en Installation and connection
14
1. Pull the hoses out of the holders.
2. Unscrew and remove all 4
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cable out of the
holder.
4. Remove the 4 sleeves.
5. Put on the 4 cover caps.
6. Press down on the 4 cover caps.
Installation and connection en
15
4.5 Removing the transport
struts
1. Unscrew and remove the screws in
the vertical transport struts using a
T20 screwdriver.
2. Remove the transport struts.
3. Undo and remove the screws in
the horizontal transport strut using
a T20 screwdriver.
4. Remove the transport strut.
4.6 Connecting the appliance
Connecting the water inlet hose
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not immerse the electrical
AquaStop valve in water.
1. Connect the water inlet hose to a
tap (26.4mm=3/4").
2. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
en Installation and connection
16
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed con-
nection point.
▶
Secure the water outlet hose
against unintentional loosening.
Note:Observe the draining heights.
The maximum draining height is
100cm.
Siphon Secure the con-
nection point with
a (24–40 mm)
hose clamp.
Sink Fix and secure
the water outlet
hose with an el-
bow.
Plastic pipe with
rubber sleeve or
gully
Fix and secure
the water outlet
hose with an el-
bow.
4.7 Aligning the appliance
In order to reduce noise and vibra-
tion and to prevent the appliance
from moving, align the appliance cor-
rectly.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clock-
wise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appli-
ance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
Installation and connection en
17
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
4.8 Connecting the appliance
to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appli-
ance can be found under Tech-
nical data →Page62.
2. Check the mains plug is inserted
properly.
en Familiarising yourself with your appliance
18
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
4 73
5
9
8
8
6
On certain models, specific details such as the colour and shape may differ
from those pictured.
1
Maintenance flap for the drain
pump →Page46
2
Door
3
Detergent drawer →Page19
4
Control panel →Page19
5
Water outlet hose →Page15
6
Transport struts →Page15
7
Power cord →Page17
8
Transit bolts →Page13
9
Water inlet hose →Page15
Familiarising yourself with your appliance en
19
5.2 Detergent drawer
2 31
1
Manual dosing compartment
2
/ : Dispenser for fabric
softener or detergent
3
: Dispenser for detergent
5.3 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2
4
3
1 1
3
1
Programmes
2
Programme selector
→Page35
3
Buttons →Page26
4
Display →Page22
5.4 Operating logic
Main menu
To select programme settings, press
the buttons above or below the sym-
bols.
en Before using for the first time
20
The selected programme setting is
shown in the middle of the display.
Sub-menu
To select the settings you require,
press the buttons below the symbols
until the required setting is selected
in the display.
To select the settings you require,
press the buttons below the symbols
until the required setting is selected
in the display.
If a setting is activated, the display
shows . The selection does not
need to be confirmed again.
The sub-menu closes automatically
after a few seconds.
Before using for the first time
6 Before using for the
first time
Before using for the first time
Prepare the appliance for use.
6.1 Starting an empty wash-
ing cycle
Your appliance was inspected thor-
oughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
1. Press
.
The switch-on process takes a few
seconds.
2. Set the Drum clean programme.
3. Close the door.
4. Pull out the detergent drawer.
Before using for the first time en
21
5. Add washing powder to the
manual dosing compartment.
To prevent foaming, use only half
of the amount of detergent recom-
mended by the detergent manufac-
turer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press Start/Reload
to start the
programme.
a The display shows the remaining
programme duration.
8. Start the first wash cycle or press
to switch off the appliance.
→"Basic operation", Page35
en Display
22
Display
7 Display
Display
The display shows the current settings, options or relevant information.
Example: Display
Display Designation More information
0:40 h
1
Programme dura-
tion/programme
time remaining
Approximate expected programme dura-
tion or programme time remaining.
10 h
1
"Ready in" time
→"Buttons", Page26
10,0 kg
1
Recommended
load
The maximum load capacity for the selec-
ted programme in kg.
0 - 1400 Spin speed Set spin speed in rpm.
→"Buttons", Page27
0: No spin cycle, draining only
– 90 °C Temperature Set temperature in °C.
→"Buttons", Page26
(cold)
Navigation Selecting settings.
→"Operating logic", Page19
Other programme
settings
Activate, deactivate or adjust other pro-
gramme settings.
→"Buttons", Page27
1
Example
Display en
23
Display Designation More information
Saving the pro-
gramme
Other pro-
grammes
Save a programme →Page36.
Set other programmes →Page36.
Childproof lock ¡ lights up: The childproof lock is activ-
ated.
¡ flashes: The childproof lock is activated
and the appliance has been operated.
→"Deactivating the childproof lock",
Page38
Easy Iron The reduced creasing function is activ-
ated.
→"Buttons", Page28
Additional rinse Additional rinse cycles are activated.
→"Buttons", Page27
Prewash Prewash is activated.
→"Buttons", Page27
Water Plus Wash with more water is activated.
→"Buttons", Page28
Soaking Soaking is activated.
→"Buttons", Page28
Rinse Hold Rinse Hold is activated.
→"Buttons", Page28
Baby food The stain type is activated.
Blood The stain type is activated.
Egg The stain type is activated.
Strawberry The stain type is activated.
Soil and sand The stain type is activated.
Grass The stain type is activated.
Coffee The stain type is activated.
Cosmetics The stain type is activated.
Orange The stain type is activated.
Red Wine The stain type is activated.
Chocolate The stain type is activated.
Sweat The stain type is activated.
Dirty socks The stain type is activated.
Grease and oil The stain type is activated.
1
Example
en Display
24
Display Designation More information
Tea The stain type is activated.
Tomato The stain type is activated.
Energy consump-
tion
Energy consumption for the selected pro-
gramme.
¡ : Low energy consumption
¡ : High energy consumption
Water consump-
tion
Water consumption for the selected pro-
gramme.
¡ : Low water consumption
¡
: High water consumption
Remote start Remote start is activated.
→"Buttons", Page27
Wi-Fi ¡ Lights up: The appliance is connected
to your home network.
¡ Flashes: The appliance is trying to con-
nect to your home network.
→"HomeConnect ", Page40
Wi-Fi The appliance is not connected to your
home network.
→"HomeConnect ", Page40
Energy manager The appliance is connected to the smart
energy system (energy manager). Con-
necting the appliance to the energy man-
ager
Dispenser for li-
quid detergent
¡ Lights up: The intelligent dosing system
for liquid detergent is activated.
¡ Flashes: The fill level of the dispenser is
below the minimum level.
→"Intelligent dosing system", Page38
(liquid detergent)
Dispenser for li-
quid detergent or
fabric softener.
¡ Lights up: The intelligent dosing system
for liquid detergent or fabric softener is
activated.
¡ Flashes: The fill level of the dispenser is
below the minimum level.
→"Intelligent dosing system", Page38
(liquid detergent)
(fabric softener)
1
Example
Display en
25
Display Designation More information
Dosage:_ 50%
1
Dosing recom-
mendation
The recommended dosage for detergent,
if intelligent dosage has been deactivated.
Detergent dosage
Note:The dosing recommendation indic-
ates the load capacity that should be
used for the relevant detergent dosage.
The percentage refers to the maximum
load capacity for the programme.
1
Example
en Buttons
26
Buttons
8 Buttons
Buttons
With the Options button, you can open the sub-menu for additional programme
settings. The additional programme settings are listed in the overview for the
buttons.
The selection of programme settings depends on the programme that is set.
You can see the selection options for each programme in the overview for .
Button Selection More information
Start/Reload ¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the pro-
gramme.
SpeedPerfect ¡ Activate
¡ Deactivate
Activate or deactivate a shorter pro-
gramme duration.
Note:Energy consumption increases.
The washing result is not affected by
this.
Intensive Plus ¡ Activate
¡ Deactivate
Activate or deactivate an extended
washing programme.
The programme duration is extended
by up to 30 minutes.
Suitable for heavily soiled laundry.
Stains Multiple selection Select the type of stain.
The temperature, drum movement and
soaking time are all adjusted to suit
the type of stain.
i-DOS ¡ Activate
¡ Deactivate
¡ Dispenser con-
tents
¡ Basic dosage
Briefly press the button to activate or
deactivate the intelligent dosing sys-
tem for fabric softener or liquid de-
tergent .
Press the button for approx. 3
seconds to open the basic settings
and specify the contents of the dis-
penser or set the basic dosage. Over-
view of the basic settings
→"Intelligent dosing system",
Page38
Finish in Up to 24 hours Set the programme end.
The programme duration is already in-
cluded in the set number of hours.
Once the programme has started, the
programme duration is displayed.
Temperature – 90 °C Adjust the temperature in °C.
Buttons en
27
Button Selection More information
Spin Speed 0 - 1400 rpm Adjust the spin speed or deactivate
the spin cycle.
If 0 is selected, the water is not
drained and the spin cycle is deactiv-
ated. The laundry stays wet inside the
drum.
(mains switch) ¡ Switch on
¡ Switch off
Switch the appliance on or off.
Remote Start ¡ Activate
¡ Deactivate
¡ Open the
HomeConnect
menu
→"Remote start", Page42
Child Lock push
3sec.
¡ Activate
¡ Deactivate
→"Childproof lock", Page38
3sec. (Basic
Settings 3 sec.)
Multiple selection Basic settings
Options Multiple selection Activate additional programme set-
tings.
→"Adjusting additional programme
settings", Page36
The additional programme settings
can be found in this overview.
Pre-wash ¡ Activate
¡ Deactivate
Activate or deactivate prewash, e.g.
for washing heavily soiled laundry.
Note:If the intelligent dosing system
is activated, the detergent will be dis-
pensed automatically for the prewash
and the main wash.
If the intelligent dosing system is de-
activated, place the detergent for the
prewash directly in the drum.
Rinse Plus ¡
¡
¡
Activate or deactivate up to three ad-
ditional rinse cycles.
Recommended for particularly sensit-
ive skin or in regions with very soft
water.
en Buttons
28
Button Selection More information
Rinse Hold ¡ Activate
¡ Deactivate
Activate or deactivate spinning and
draining at the end of the washing
cycle.
The laundry remains in the water after
the last rinse cycle.
→"Resuming the programme when
the programme status is Rinse Hold",
Page37
Water Plus ¡ Activate
¡ Deactivate
Wash with more water.
Recommended for particularly sensit-
ive skin and for treating laundry more
gently.
Soak ¡ Activate
¡ Deactivate
Activate or deactivate soaking.
Before the main wash cycle starts, the
laundry remains in the water for
longer.
For laundry with particularly stubborn
soiling.
Less Ironing ¡ Activate
¡ Deactivate
Activate or deactivate the reduced
creasing programme.
In order to reduce creasing in the
laundry, the spin cycle and the spin
speed are adapted.
The laundry is damp enough after
washing that it needs to be hung out
on a washing line.
Programmes en
29
Programmes
9 Programmes
Programmes
Note:The laundry's care labels provide you with additional information about
programme selection. Care symbols on the care labels
Programme Description Max.
load
(kg)
Cottons Wash hard-wearing items made from cotton, linen
or blended fabrics.
Also suitable as a short programme for normally
soiled laundry when you activate SpeedPerfect.
Programme setting:
¡ Max. 90 °C
¡ Max. 1400 rpm
10,0
5,0
1
Eco 40-60 Wash items made from cotton, linen or blended
fabrics.
Note:Fabrics which can be washed from 40°C
up to 60°C as per the care symbol can be
washed together.
The washing performance corresponds to the best
possible washing performance class according to
the legal requirements.
For this programme, the washing temperature is
automatically adjusted depending on the load size,
in order to achieve the best possible energy effi-
ciency with the best possible washing result. You
cannot change the washing temperature.
Programme setting:
Note:The temperature cannot be adjusted in this
programme and is set automatically.
¡ Max. - °C
¡ Max. 1400rpm
10,0
Easy Care Wash items made from synthetic or blended fab-
rics.
Programme setting:
¡ Max. 60 °C
¡ Max. 1200 rpm
4,0
Mixed Load Wash items made from cotton, linen, or synthetic or
blended fabrics.
Suitable for lightly soiled laundry.
Programme setting:
¡ Max. 60 °C
4,0
1
SpeedPerfect activated
en Programmes
30
Programme Description Max.
load
(kg)
¡ Max. 1400rpm
Delicates/Silk Wash delicate, washable items made from silk, vis-
cose and synthetic fabrics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with
hooks, eyelets or clips in a mesh laundry bag.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2,0
Wool Hand- or machine-washable items that are made
from wool or contain wool.
To prevent the laundry from shrinking, the drum
moves the items very gently with long pauses.
Use a detergent that is suitable for wool.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2,0
Rinse/Freshen
Up
Rinse and then spin the laundry, and drain the wa-
ter.
Programme setting: Max. 1400 rpm
–
Drain Drain the water, e.g. when a programme is can-
celled.
Do not use fabric softener.
–
Spin Spin and drain the water.
Do not use fabric softener.
Programme setting: Max. 1400 rpm
–
Memory Save the programme that you require and the cus-
tomised programme settings.
–
Additional Pro-
grams
Set additional programmes.
The additional programmes can be found in this
programme overview.
The selectable programme settings depend on the
selected programme.
–
AllergyPlus Wash hard-wearing items made from cotton, linen
or blended fabrics.
Suitable for allergy sufferers and for strict hygiene
requirements.
Note:Once the set temperature has been reached,
it remains constant throughout the entire washing
process.
6,5
1
SpeedPerfect activated
Programmes en
31
Programme Description Max.
load
(kg)
Programme setting:
¡ Max. 60 °C
¡ Max. 1400rpm
Shirts Wash non-iron shirts and blouses made from cot-
ton, linen, or synthetic or blended fabrics.
Tip:In order to avoid creasing in your laundry, you
can activate Less Ironing. The laundry is only given
a short spin and can be removed while still drip-
ping wet. Hang out shirts and blouses while they
are still dripping wet so that they drip dry.
Note:Use the Delicates/Silk programme to wash
shirts and blouses made from silk or delicate fab-
rics.
Programme setting:
¡ Max. 60 °C
¡ Max. 800rpm
2,0
Sportswear Wash sports and leisure items made from synthetic
fibres, microfibre or fleece.
Use a detergent that is suitable for sports items.
Do not use fabric softener.
Tip:Use the Easy Care programme to wash heavily
soiled laundry.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2,0
Auto Soft Wash delicate items made from cotton, or synthetic
or blended fabrics.
Gentle laundry care.
The degree of soiling and the type of fabric are
automatically detected. The washing process is ad-
apted.
Note:The temperature and spin speed cannot be
adjusted in this programme and are set automatic-
ally.
The maximum temperature is 30 °C.
The maximum spin speed is 1000 rpm.
3,5
Auto Wash hard-wearing items made from cotton, or syn-
thetic or blended fabrics.
The degree of soiling and the type of fabric are
automatically detected. The washing process is ad-
apted.
6,0
1
SpeedPerfect activated
en Programmes
32
Programme Description Max.
load
(kg)
Note:The temperature and spin speed cannot be
adjusted in this programme and are set automatic-
ally.
The maximum temperature is 40 °C.
The maximum spin speed is 1400 rpm.
Duvet Wash pillows or quilts stuffed with synthetic fibres
or down fillings.
Wash large items separately.
Use a detergent that is suitable for down or delic-
ates.
Use sparingly.
Do not use fabric softener.
Note:To prevent excessive foaming, remove air
from laundry items by rolling them up before you
wash them.
Programme setting:
¡ Max. 60 °C
¡ Max. 1200rpm
2,5
Dark Wash Wash dark-coloured and colour-intense items made
from cotton or easy-care fabric, e.g. jeans.
Turn laundry inside-out before washing.
Use liquid detergent.
Programme setting:
¡ Max. 40 °C
¡ Max. 1200rpm
4,0
Drum clean Cleaning and caring for the drum.
Use this programme in the following cases:
¡ Before using the appliance for the first time
¡ If you regularly wash at temperatures of 40°C or
lower
¡ After a prolonged period of non-use
Use washing powder or a detergent that contains
bleach.
Halve the amount of detergent to avoid foaming.
Do not use fabric softener.
Do not use liquid detergent or detergent that is in-
tended for woollens or delicates.
Note:The drum cleaning indicator will flash to re-
mind you if you have not used a programme at
60°C or higher for a long time.
–
1
SpeedPerfect activated
Programmes en
33
Programme Description Max.
load
(kg)
Super Quick
15'/30'
Wash items made from cotton, or synthetic or blen-
ded fabrics.
Short programme for small items of lightly soiled
laundry.
The programme duration is approx. 30 minutes.
If you wish to reduce the programme duration to 15
minutes, activate SpeedPerfect. The maximum load
is reduced to 2,0kg.
Programme setting:
¡ Max. 40 °C
¡ Max. 1200rpm
4,0
1
SpeedPerfect activated
en Accessories
34
Accessories
10 Accessories
Accessories
Use original accessories. These have been made especially for your appliance.
Use Order number
Water inlet hose exten-
sion
Extend the water inlet
hose for cold water or
AquaStop (approx. 2.50
m).
WMZ2381
Fixing brackets Improves the stability of
the appliance.
WMZ2200
Platform Install the appliance at a
raised height so that it
can be easily loaded and
unloaded.
WMZPW20W
Laundry
11 Laundry
Laundry
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
11.1 Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶
Remove all items from any pock-
ets in your laundry before using
the appliance.
▶
To protect your appliance and the
laundry, prepare the laundry be-
forehand.
– Empty any pockets
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts, apron strings,
etc. together or use a laundry
bag.
– Tie together longer drawstrings,
and tie cords with solid end-
pieces in hoods or trousers
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
– Use a mesh laundry bag for
small items of laundry, such as
children's socks
– Some stubborn or dried-in stains
can be removed by washing
several times
– Wash large and small items of
laundry together
– Do not rub fresh stains but dab
them with soapy water
– Separate items of laundry and
shake them out, or observe the
programme description
Detergents and care products en
35
Detergents and care products
12 Detergents and care
products
Detergents and care products
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products that have ex-
pired or are highly congealed.
¡ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach)
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
12.1 Detergent recommendation
Detergent Fabrics Pro-
gramme
Temperature
Standard detergent
with optical brighten-
ers
Heat-resistant white
fabrics made from
cotton or linen
Cotton From cold up to
90 °C
Detergent for colours
without bleach or op-
tical brighteners
Coloured fabrics
made from linen or
cotton
Cotton From cold up to
60 °C
Detergent for col-
ours/delicates without
optical brighteners
Coloured fabrics
made from easy-care
fabrics or synthetic
materials
Easy-Care From cold up to
60 °C
Detergent for delic-
ates
Delicate fine textiles,
silk or viscose
Delicates/
Silk
From cold up to
40 °C
Detergent for wool-
lens
Wool Wool From cold up to
40 °C
Tip:Visit www.cleanright.eu to find
further information on detergents,
care products and cleaning agents
for domestic use.
Basic operation
13 Basic operation
Basic operation
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
13.1 Switching on the appli-
ance
Requirement:The appliance has
been correctly installed and connec-
ted.
→"Installation and connection",
Page12
▶
Press
.
The switch-on process takes a few
seconds.
a An audible function test is carried
out.
en Basic operation
36
Note:The lighting for the drum goes
out automatically.
13.2 Setting a programme
1. Turn the programme selector and
set the required programme.
→"Programmes", Page29
2. If necessary, adjust the pro-
gramme settings →Page36.
Setting additional programmes
1. Set the Additional Programs pro-
gramme.
2. Press
to call up the sub-menu.
3. Set a programme.
4. Press Main menu to call up the
main menu.
5. Adjust the programme settings if
required.
6. Start the programme.
13.3 Adjusting the pro-
gramme settings
Requirement:A programme has
been set.
→"Setting a programme", Page36
▶
Adjust the programme settings.
→"Buttons", Page26
Observe the information about op-
erating logic →Page19.
Notes
¡ The programme settings are not
saved permanently for the pro-
gramme.
¡ The setting is saved if you activate
or deactivate the intelligent dosing
system.
Adjusting additional programme
settings
1. Press Options to call up additional
programme settings.
2. Select the programme settings.
3. Press Options to call up the main
menu.
13.4 Saving the programme
settings
1. Set the Memory programme.
2. Press
to call up the sub-menu.
3. Select a programme.
4. Press Main menu to call up the
main menu.
5. Adjust the programme settings if
required.
a The programme is saved.
13.5 Loading laundry
Note:To prevent creasing, take note
of the maximum load for the
→"Programmes", Page29.
Requirement:The laundry is pre-
pared.
→"Laundry", Page34
1. Open the door.
Make sure that the drum is empty.
2. Place the laundry in the drum.
3. Close the door.
Ensure that there is no laundry
trapped in the door.
13.6 Adding detergent and
care product
For programmes in which intelligent
dosing is not possible or desirable,
you can add detergent manually.
Note:The dosing recommendation is
aimed at the maximum load for the
programme.
Tip:In addition to intelligent dosing,
you can also add additional care
product for laundry, e.g. stain re-
mover, starch or bleach, to the
manual dosing compartment. Do not
Basic operation en
37
add any additional detergent to the
manual dosing compartment to avoid
overdosage and/or foaming.
Note:Observe the information about
detergents and care products.
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page19
3. If required, add the care product.
4. Push in the detergent drawer.
13.7 Starting the programme
Note:If you want to change the time
until the programme ends, set the
"Ready in" time first.
▶
Press Start/Reload
.
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows either the pro-
gramme duration or the "Ready in"
time.
13.8 Adding laundry
1. Press Start/Reload
.
The appliance pauses.
2. Open the appliance door.
3. Add or remove laundry.
4. Close the appliance door.
5. Press Start/Reload .
13.9 Cancelling the pro-
gramme
1. Press Start/Reload
.
2. Open the appliance door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse/Freshen Up pro-
gramme.
– If the water level is high, start
the Spin programme or select a
suitable programme for draining.
→"Programmes", Page29
3.
Remove the laundry →Page37.
13.10 Resuming the pro-
gramme when the pro-
gramme status is Rinse
Hold
1. Start the Spin programme or se-
lect a suitable programme for
draining.
→"Programmes", Page29
2. Press Start/Reload
.
13.11 Unloading the laundry
1. Open the appliance door.
2. Remove the laundry.
13.12 Switching off the appli-
ance
1. Press
.
2. Wipe the rubber gasket dry and re-
move any foreign objects.
3. Leave the appliance door and de-
tergent drawer open so that resid-
ual water can evaporate.
en Childproof lock
38
Childproof lock
14 Childproof lock
Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
14.1 Activating the childproof
lock
▶
Press and hold the two Child Lock
push 3sec. buttons for approx.
3seconds.
a The display shows
.
a The controls are locked.
a The childproof lock remains active
even after the appliance has been
switched off.
14.2 Deactivating the child-
proof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶
Press and hold the two Child Lock
push 3sec. buttons for approx.
3seconds.
So that the programme currently
running is not cancelled, the pro-
gramme selector must be set to
the initial programme.
a
goes out in the display.
Intelligent dosing system
15 Intelligent dosing sys-
tem
Intelligent dosing system
The optimum quantities of liquid de-
tergent and fabric softener are dis-
pensed automatically depending on
the programme and settings.
15.1 Starting the programme
with intelligent dosing
system
If you do not want to dose liquid de-
tergent and fabric softener manually,
use the intelligent dosing system.
This function is available depending
on the selected programme and is
activated automatically.
Note
If you are using the intelligent dosing
system, do not add additional deter-
gent or fabric softener into the com-
partment for manual dosing.
→"Adding detergent and care
product", Page36
If you want to dose manually for a set
programme, observe the following
information:
¡ Deactivate the intelligent dosing
system before starting the pro-
gramme. The selected settings are
retained even after the appliance
has been switched off.
→"Buttons", Page26
¡ Pour detergent or fabric softener
into the compartment for manual
dosing.
→"Adding detergent and care
product", Page36
¡ Activate the intelligent dosing sys-
tem once the programme has
ended.
→"Buttons", Page26
Intelligent dosing system en
39
Requirements
¡ The laundry is prepared.
→"Preparing the laundry", Page34
¡ The laundry is sorted. Sorting laun-
dry
¡ The laundry is placed in the appli-
ance.
→"Loading laundry", Page36
¡ The programme is set.
→"Setting a programme", Page36
¡ The intelligent dosing system is ac-
tivated.
→"Display", Page24
→"Display", Page24
1.
Fill the dispensers →Page39.
To replace the contents of the dis-
penser with another product, clean
the detergent drawer →Page44.
2. If required, adjust the contents of
the dispenser →Page40.
3. If required, adjust the basic
dosage →Page40.
4. If required, adjust the programme
settings →Page36.
5.
Start the programme →Page37.
6. The
→"Unloading the laundry",
Page37.
15.2 Filling the dispensers
If you want to use the intelligent dos-
ing system or if the appliance dis-
plays an indication during operation
of the appliance, fill the dispensers.
Note:Fill the dispensers only with
suitable detergent and care products.
If you want to add more liquid deter-
gent or fabric softener in the dis-
penser, use the same product.
If you want to replace the liquid de-
tergent or fabric softener in the dis-
penser with another product, clean
the detergent drawer beforehand.
→"Cleaning the detergent drawer",
Page44
If you want to use both dispensers
for liquid detergent, adjust the con-
tents of the dispensers →Page40.
1. Pull out the detergent drawer.
2. Open the dispenser cover.
3. Pour liquid detergent and fabric
softener into the relevant dis-
pensers.
→"Detergent drawer", Page19
Do not exceed the marking for the
maximum filling level when filling.
4. Close the dispenser cover.
Note:To prevent the liquid deter-
gent or fabric softener from drying
out, close the dispenser cover im-
mediately after filling.
5. If required, add cleaning aids such
as stain remover, water softener or
bleach into the compartment for
manual dosing.
→"Adding detergent and care
product", Page36
6. Push in the detergent drawer.
en HomeConnect
40
7. Adjust the basic dosage
→Page40.
15.3 Dispenser contents
Notes
¡ If you change the contents of the
dispenser, the basic dosage for
this dispenser is reset.
¡ If you use both dispensers for li-
quid detergent, you must select a
dispenser which is to be used dur-
ing washing.
You can change dispenser contents
in the basic settings. Changing the
basic settings
15.4 Basic dosage
The basic dosage depends on the
manufacturer's instructions for the de-
tergent, the water hardness and the
degree of soiling of the laundry.
Always set a basic dosage that cor-
responds to the dosage for a stand-
ard load of 4.5 kg. Detergent dosage
You can individually adjust the basic
dosages for each dispenser. Chan-
ging the basic settings
HomeConnect
16 HomeConnect
HomeConnect
This appliance is network-capable.
Connecting your appliance to a mo-
bile device lets you control its func-
tions via the HomeConnect app, ad-
just its basic settings and monitor its
operating status.
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
¡ →"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page41
¡ →"Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function", Page41
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
→"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
HomeConnect en
41
16.1 Connecting the appli-
ance to a WLAN home
network (Wi-Fi) with
WPS function
Requirements
¡ Your router has a WPS function.
¡ Wi-Fi is activated on the router.
¡ The Wi-Fi basic setting is activated
on the appliance.
→"Activating Wi-Fi on the appli-
ance", Page42
¡ The appliance receives signals
from the WLAN home network (Wi-
Fi) at its installation location.
¡ The HomeConnect app is installed
on your mobile device.
1. Press and hold
Remote Start for
at least 3seconds.
a You are now in the HomeConnect
menu.
2. Select Connect.
3. Confirm the message in the dis-
play.
4. Press the WPS button on the
router within the next 2minutes.
Take note of the information in the
documents for your router.
a
flashes on the display.
a The device connects to the Wi-Fi
home network.
a If the display shows Connected
and
lights up permanently, the
appliance is connected to the Wi-Fi
home network.
5. Connect the appliance to the
Home Connect app. →Page42
16.2 Connecting the appli-
ance to a WLAN home
network (Wi-Fi) without
WPS function
If your router does not have a WPS
function, you can connect the appli-
ance to your WLAN home network
(Wi-Fi) manually.
Requirements
¡ Wi-Fi is activated on the router.
¡ The Wi-Fi basic setting is activated
on the appliance.
→"Activating Wi-Fi on the appli-
ance", Page42
¡ The appliance receives signals
from the WLAN home network (Wi-
Fi) at its installation location.
¡ The HomeConnect app is installed
on your mobile device.
1. Press and hold
Remote Start for
at least 3seconds.
a You are now in the HomeConnect
menu.
2. Select Man. network log-in.
3. Select Connect
4. Confirm the message on the dis-
play.
a
flashes on the display.
a The appliance now sets up its own
Wi-Fi home network with the name
(SSID) HomeConnect.
5. Call up the Wi-Fi settings on the
mobile device.
Connect the mobile device to the
HomeConnect Wi-Fi network and
enter the Wi-Fi password (key)
HomeConnect.
a Your mobile device connects to
the appliance. The connection pro-
cess may take up to 60seconds.
6. Open the HomeConnect app on
your mobile device and carry out
the steps in the app.
en HomeConnect
42
7. In the HomeConnect app, enter
the network name (SSID) and
password (key) for your home net-
work.
8. Carry out the steps in the
HomeConnect app to connect the
appliance.
a If the display shows Connected
and lights up permanently, the
appliance is connected to the Wi-Fi
home network.
9. Connect the appliance to the
Home Connect app →Page42.
16.3 Connecting the appli-
ance to the HomeCon-
nect app
Requirements
¡ The appliance is connected to the
WLAN home network (Wi-Fi).
¡ The HomeConnect app is open
and you have logged on.
1. Select Connect app.
2. Select Connect to the app.
3. Confirm the message in the dis-
play.
a The appliance connects to the
HomeConnect app.
4. Once your appliance is displayed
in the HomeConnect app, carry
out the last steps in the
HomeConnect app.
a If the display shows Connected,
the appliance is connected to the
HomeConnect app.
16.4 Activating Wi-Fi on the
appliance
Note:When Wi-Fi is activated, the en-
ergy consumption increases in com-
parison to the values specified in the
consumption value table.
1. Press and hold
Remote Start for
approx. 3 seconds.
2. Select Wi-Fi On/Off.
3. Select on.
a Wi-Fi is activated.
Note:If Wi-Fi is activated, the appli-
ance will not switch itself off automat-
ically.
16.5 Deactivating Wi-Fi on the
appliance
1. Press and hold
Remote Start for
at least 3seconds.
2. Select Wi-Fi On/Off.
3. Select off.
a Wi-Fi is deactivated
Note:The connection is automatically
re-established when the Wi-Fi is
switched back on.
16.6 Resetting the appliance
network settings
1. Press and hold
Remote Start for
at least 3seconds.
2. Select Network settings.
3. Select Reset.
a The network settings are reset.
16.7 Remote start
Enable the appliance for remote start
via the HomeConnect app.
Activating remote start
Notes
¡ Remote start is deactivated for
safety reasons in the following
circumstances:
– Open the appliance door.
– Press Start/Reload
.
– Press
Remote Start.
– Switch off the appliance.
– Following a power cut.
Basic settings en
43
¡ Remote start cannot be activated
for safety reasons in the following
circumstances:
– The appliance door is open.
– The detergent drawer has not
been pushed in fully.
Requirements
¡ The appliance is connected to your
Wi-Fi home network.
¡ The appliance is connected to the
HomeConnect app.
¡ A programme is selected.
▶
Press
Remote Start.
If you press and hold the button
for at least 3seconds, the
HomeConnect menu opens.
If you briefly press the button, the
appliance is enabled for remote
start via the HomeConnect app.
If you open the appliance door, the
function is automatically deactiv-
ated.
a Remote Start lights up.
Note:To deactivate the function,
press
Remote Start.
16.8 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the HomeCon-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip:For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
16.9 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Basic settings
17 Basic settings
Basic settings
You can configure the appliance to
meet your needs.
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
en Cleaning and servicing
44
Cleaning and servicing
18 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
18.1 Cleaning the drum
CAUTION
Risk of injury!
Permanently washing at low temper-
atures and a lack of ventilation for
the appliance may damage the drum
and cause injury.
▶
Regularly run a programme for
cleaning the drum or wash at tem-
peratures of at least 60°C.
▶
Leave the appliance to dry after
every operation with the door
open, and leave the detergent
drawer to dry.
▶
Run the Drum clean programme
without laundry and using all-pur-
pose washing powder.
18.2 Cleaning the detergent
drawer
If you want to replace the liquid de-
tergent or fabric softener in the dis-
penser with another product or if the
detergent drawer is dirty, clean the
detergent dispenser.
ATTENTION!
The pump unit contains electrical
components. Electrical components
may be damaged if they come into
contact with liquids.
▶
Do not clean the pump unit in the
dishwasher and do not immerse it
in water.
▶
Protect the electrical connection
on the rear against water, deter-
gent and fabric softener residue.
1. Switch off the appliance.
→"Switching off the appliance",
Page37
2. Pull out the detergent drawer.
3. Press down on the insert and re-
move the detergent drawer.
Cleaning and servicing en
45
4. Remove the pump unit.
5. Unclip the detergent drawer cover
and remove it.
6. Empty the detergent drawer.
7. Clean the pump unit with a damp
cloth.
8. Clean the detergent drawer and
the cover with a soft, damp cloth
or hand shower.
9. Dry the detergent drawer, cover
and pump unit and reinsert them.
en Cleaning and servicing
46
10. Clean the housing of the detergent
drawer in the appliance.
11. Push in the detergent drawer.
18.3 Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
1. Turn off the water tap.
2. Switch off the appliance.
3. Disconnect the appliance's mains
plug from the power supply.
4. Open and remove the service flap.
1
2
5. Slide a sufficiently large container
under the opening.
6. Take the drain hose out of the
holder.
Cleaning and servicing en
47
7.
CAUTION-Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
▶
Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
8. Firmly press on the sealing cap.
9. Insert the drain hose into the
holder.
Cleaning the drain pump
Requirement:The drain pump is
empty. →Page46
1. Since water may remain in the
drain pump, unscrew the pump
cap carefully.
‒ The filter insert in the pump
housing may become stuck due
to coarse particles of dirt.
Loosen the dirt and remove the
filter insert.
2. Clean the interior, the thread on
the pump cap and the pump hous-
ing.
The pump cap is comprised of two
parts which can be taken apart for
cleaning.
en Cleaning and servicing
48
3. Ensure that both impellers can
turn.
4. Insert the pump cap.
‒ Ensure that the parts of the
pump cap are correctly as-
sembled.
5. Screw the pump cap as far as it
will go.
90°
The handle on the pump cap must
be in a vertical position.
6. Insert and close the service flap.
2
1
18.4 Cleaning the intake
opening in the rubber
gasket
Regularly check the intake opening
in the rubber gasket for any block-
ages and clean the intake opening.
1. Open the appliance door.
2. Remove any blockages from the
intake opening.
Note:Do not use any sharp or poin-
ted objects.
Troubleshooting en
49
Troubleshooting
19 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The display goes out
and Start/Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a The symbol lights up again.
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page46
"E:38 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drum", Page44
if the fault is displayed again,
▶
→"Cleaning the drain pump", Page46
Inlet opening of the rubber gasket is blocked.
▶
→"Cleaning the intake opening in the rubber gas-
ket", Page48
i-DOS error, i-DOS
deactivate
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page44
3. If this display appears again, call customer service.
→"Customer Service", Page59
Note:You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→"Buttons", Page26
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page59
en Troubleshooting
50
Fault Cause and troubleshooting
Water cooling To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
▶
Wait until the detergent solution has cooled down.
"E:30/-20" Solenoid valve defective.
▶
Call the after-sales service.
→"Customer Service", Page59
Detergent dosage is too high.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added.
▶
Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart/Reload .
▶
Press Start/Reload
.
Door is not closed.
1. Close the door.
2. Press Start/Reload
to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page38
Finish in is activated.
▶
Check whether Finish in is activated.
→"Buttons", Page26
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload
to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
Troubleshooting en
51
Fault Cause and troubleshooting
The programme does
not start.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page44
3. If this display appears again, call customer service.
→"Customer Service", Page59
Note:You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→"Buttons", Page26
The door cannot
beopened.
Rinse Hold is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing Start/Reload
.
→"Resuming the programme when the programme
status is Rinse Hold", Page37
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page37
Water level is too high.
▶
Select a suitable programme for draining.
→"Programmes", Page29
Power failure.
▶
Open the door using the emergency release.
→"Emergency release", Page58
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page46
Rinse Hold is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing Start/Reload
.
→"Resuming the programme when the programme
status is Rinse Hold", Page37
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
▶
Correctly assemble the pump cover.
Detergent dosage is too high.
en Troubleshooting
52
Fault Cause and troubleshooting
The water is not drain-
ing.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶
If intelligent dosing is activated, reduce the basic
dosage →Page40.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressedStart/Reload .
▶
Press Start/Reload
.
The filter in the water inflow is blocked.
▶
Clean the water inflow filter.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
The programme dura-
tion changes during
the wash cycle.
The programme operation is optimised electronically.
This may change the programme duration.
▶
Not a fault – no action required.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
Troubleshooting en
53
Fault Cause and troubleshooting
The programme dura-
tion changes during
the wash cycle.
▶
Not a fault – no action required.
No water is visible in
the drum.
Water is below the visible area.
▶
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
is operating.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶
Not a fault – no action required.
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts
Drum rotates, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶
If intelligent dosing is activated, reduce the basic
dosage →Page40.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
i-DOS cannot be ac-
tuated.
Intelligent dosing is not intended for this programme.
▶
Not a fault – no action required.
Programme progress does not allow intelligent dos-
ing.
No remedial action possible.
High spin speed not
reached.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
Less Ironing is activated.
▶
Select the programmes that are suitable for the
type of fabric.
en Troubleshooting
54
Fault Cause and troubleshooting
High spin speed not
reached.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
The spin programme
does not start.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶
Not a fault – normal operating noise.
Longer, whirring noise
before the start of the
wash cycle or fabric
softening.
Intelligent dosing system dispenses detergent or care
products.
▶
Not a fault – normal operating noise.
Brief whirring noise
after switching on the
appliance.
Intelligent dosing system carries out a function test.
▶
Not a fault – normal operating noise.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
→"Cleaning the drain pump", Page46
Troubleshooting en
55
Fault Cause and troubleshooting
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶
Not a fault – normal operating noise.
Creasing. The spin speed is too high.
▶
The next time you run a wash cycle, set a lower
spin speed.
The load is too large.
▶
The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric.
▶
Select the programmes that are suitable for the
type of fabric.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
▶
Start the Spinprogramme.
Less Ironing is activated.
▶
Select the programmes that are suitable for the
type of fabric.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spinprogramme.
en Troubleshooting
56
Fault Cause and troubleshooting
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Start the Rinse/Freshen Upprogramme.
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
1. Check whether the detergent used is suitable.
2. Drain the dispenser.
→"Cleaning the detergent drawer", Page44
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispensers", Page39
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, reduce the basic
dosage →Page40.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Brush out the laundry after washing and drying.
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
1. Check whether the detergent used is suitable.
2. Drain the dispenser.
→"Cleaning the detergent drawer", Page44
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispensers", Page39
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, reduce the basic
dosage →Page40.
Insufficient cleaning. Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, adjust the basic
dosage →Page40 correctly.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
1. Check whether the detergent used is suitable.
2. Drain the dispenser.
→"Cleaning the detergent drawer", Page44
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispensers", Page39
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Troubleshooting en
57
Fault Cause and troubleshooting
Insufficient cleaning. 1. Check whether the detergent used is suitable.
2. Drain the dispenser.
→"Cleaning the detergent drawer", Page44
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispensers", Page39
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
No connection to the
home network.
Wi-Fi is switched off.
▶
→"Activating Wi-Fi on the appliance", Page42
Wi-Fi is activated but a connection to your home net-
work cannot be established.
1. Ensure that the home network is available.
2. Reconnect the appliance to the home network.
→"Connecting the appliance to a WLAN home net-
work (Wi-Fi) with WPS function", Page41
→"Connecting the appliance to a WLAN home net-
work (Wi-Fi) without WPS function", Page41
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1. Connect the water supply hose correctly. Connect-
ing the water inlet hose
2. Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶
Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶
Connect the water outlet hose correctly. Water out-
let connection types
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page44
▶
If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.
en Transportation, storage and disposal
58
19.1 Emergency release
Releasing the door
Requirement:The drain pump is
empty. →Page46
1. ATTENTION! Escaping water may
cause material damage.
▶
Do not open the door if you can
see water through the glass.
Pull the emergency release down-
wards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
Transportation, storage and disposal
20 Transportation, stor-
age and disposal
Transportation, storage and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
20.1 Removing the appliance
Note:More detailed instructions for
use can be found on www.bosch-
home.com or by scanning the QR
code on the title page of this user
manual.
1. Turn off the water tap.
2. Empty the water inlet hose.
3. Switch off the appliance.
4. Unplug the appliance's mains plug.
5. Drain the water.
→"Cleaning the drain pump",
Page46
6. Detach the hoses.
7. Empty the dispensers.
20.2 Inserting the transit
bolts
Secure the appliance for transporta-
tion using transit bolts in order to pre-
vent damage.
1. Use a screwdriver to remove the 4
cover caps.
Keep the cover caps.
2. Install the 4 transit bolts. Refer to
the description Removing the
transit bolts for this and proceed in
reverse order.
20.3 Using the appliance
again
▶
For further information, see
→"Installation and connection",
Page12 and
→"Before using for the first time",
Page20.
Customer Service en
59
20.4 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.
▶
With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
21 Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
21.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
en Customer Service
60
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
21.2 AQUA-STOP guarantee
In addition to warranty claims against
the seller under the purchase agree-
ment and in addition to our manufac-
turer's warranty, we offer compensa-
tion under the following conditions.
¡ If our Aqua-Stop system is defect-
ive and causes water damage, we
will make good the damage for
private users. To ensure protection
from water damage, the appliance
must be connected to the power
supply.
¡ The liability guarantee is valid for
the service life of the appliance.
¡ A claim can only be made under
the guarantee if the appliance has
been correctly installed and con-
nected with Aqua-Stop according
to our instructions; this also in-
cludes correctly fitting the Aqua-
Stop extension (genuine access-
ory). Our guarantee does not cover
defective supply lines or fittings up
to the Aqua-Stop connection on
the tap.
¡ If your appliance is fitted with
Aqua-Stop, you can in principle
leave your appliance unattended
during operation and the tap
turned on afterwards. The tap only
needs to be turned off if you are
away from home for a long period,
e.g. on holiday for several weeks.
Consumption values en
61
Consumption values
22 Consumption values
Consumption values
The following information is provided in accordance with the EU Ecodesign
Regulation. The values given for programs other than the Eco 40-60 are indicat-
ive only and were determined in accordance with the applicable standard
EN60456. The automatic dosing function has been deactivated for this pur-
pose.
Note on the comparison test: Deactivate the automatic dosing function unless
this function is the object of the test.
Programme Load
(kg)
Pro-
gramm
e dura-
tion
(h:min)
1
Energy
con-
sump-
tion
(kWh/
cycle)
1
Water
con-
sump-
tion (l/
cycle)
1
Max-
imum
temper-
ature
(°C) 5
mins
1
Spin
speed
(rpm)
1
Resid-
ual
mois-
ture
(%)
1
Eco 40-60
2
10,0 3:58 1,080 70,0 43 1400 53,00
Eco 40-60
2
5,0 2:59 0,500 48,0 30 1400 53,00
Eco 40-60
2
2,5 2:59 0,250 35,0 25 1400 53,00
Cot-
tons20°C
10,0 3:23 0,470 94,0 24 1400 46,00
Cot-
tons40°C
10,0 3:19 1,360 97,0 45 1400 46,00
Cot-
tons60°C
10,0 3:18 2,000 92,0 61 1400 47,00
Cot-
tons40°C +
Pre-wash
10,0 3:59 1,223 102,0 43 1400 46,00
Easy
Care40°C
4,0 2:30 0,760 56,0 49 1200 30,00
Mixed
Load40°C
4,0 1:05 0,640 42,0 44 1400 50,00
Wool30°
C
2,0 0:37 0,171 41,0 23 800 23,00
1
Due to the influence of water pressure, hardness and inlet temperature, am-
bient temperature, type, amount and soiling of laundry, detergent used, fluc-
tuations in the power supply and the selected additional functions, the actual
values may deviate from the stated values.
2
Test programme in accordance with the EU Ecodesign Directive and the EU
Energy Labelling Regulation with cold water (15°C).
en Technical specifications
62
Technical specifications
23 Technical specifica-
tions
Technical specifications
Appliance height 84,8cm
Appliance width 59,8cm
Appliance depth 63,2cm
Weight 83,1kg
1
Maximum load 10,0kg
Mains voltage 220-240V,
50-60Hz
Minimum in-
stallation protec-
tion
10A
Nominal power 2300W
Power consump-
tion
¡ Off mode:
0,10 W
¡ Left-on mode:
0,50W
¡ Time until the
networked
standby mode
is set (Wi-Fi):
5mins
¡ Networked
standby mode
(Wi-Fi): 1,20W
Water pressure ¡ Minimum:
100kPa
(1bar)
¡ Maximum:
1000kPa
(10bar)
Length of the wa-
ter inlet hose
150cm
Length of the wa-
ter outlet hose
150cm
Length of the
power cable
210cm
1
Depending on the appliance spe-
cifications
This product contains light sources
from energy efficiency class F. These
light sources are available as a spare
part and must only be replaced by
trained specialist staff.
You can find more information about
your model online at https://
eprel.ec.europa.eu/
1
. This web ad-
dress is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for models. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
Declaration of Conformity
24 Declaration of Con-
formity
Declaration of Conformity
Robert Bosch Hausgeräte GmbH
hereby declares that the appliance
with Home Connect functionality con-
forms to the basic requirements and
other relevant provisions of Directive
2014/53/EU.
A detailed RED Declaration of Con-
formity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
Hereby, Robert Bosch Hausgeräte
GmbH declares that the appliance
with HomeConnect functionality is in
compliance with relevant statutory re-
quirements.
1
Only applies to countries in the European Economic Area
Declaration of Conformity en
63
A detailed Declaration of Conformity
can be found online at www.bosch-
home.co.uk among the additional
documents on the product page for
your appliance.
2.4 GHz band (2400–2483.5MHz):
Max. 100mW
5 GHz band (5150–5350MHz +
5470–5725MHz): Max. 100mW
BE BG CZ DK DE EE IE EL ES
FR HR IT CY LI LV LT LU HU
MT NL AT PL PT RO SI SK FI
SE NO CH TR IS UK (NI)
5GHz WLAN (Wi-Fi): For indoor use only.
AL BA MD ME MK RS UK UA
5GHz WLAN (Wi-Fi): For indoor use only.
Thank you for buying a
Bosch Home Appliance!
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Looking for help?
You'll find it here.
Expert advice for your Bosch home appliances, help with problems
or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you:
www.bosch-home.com/service
Contact data of all countries are listed in the attached service direct-
ory.
*9001597055*
9001597055 (010819)
en
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
