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Faults and what to do about them. en
23
Information on the display panel
Faults and what to do about them.
Display Cause/Remedy
Õ ■ Flashes fast + signal: The door was opened and the water level is too high.
Close the door, continue the programme with ‹ button or select
Spin/Drainprogramme.
■ Flashes slowly: The door lock temperature is too high to open the door. Wait
approx. 30 seconds until the door lock temperature cools down.
| ■ Flashes (no water supply): Tap turned on? Water inlet filter blocked? Clean
the water inlet filter.
If an additional water filter has been installed (depending on the model), check
for contaminants and clean if required ~ separate installation and cleaning
instruction for water filter.
Water hose kinked or blocked?
■ Lights up (low water pressure): For information only. This will not affect the
programme progress. The programme duration is extended.
E:18 Drain pump blocked; clean the drain pump. Clean the drainage hose on the siphon.
E:32 Alternating display with End when programme is finished: unbalance problem,
spinning phase is aborted.
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call customer services.
Faults Cause/Remedy
Water is leaking from the
machine.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw connection of the drain hose.
The machine is not filling
with water.
Detergent is not being
dispensed.
■ Have you pressed the ‹ button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter ~ Page 22
Note: If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required ~ separate installa-
tion and cleaning instruction for water filter.
■ Is the supply hose kinked or trapped?
The door cannot be
opened.
■ The safety function is activated. Stop the program?
■ Is “- - - -” selected (Rinse Stop = no final spin)?
■ Can the door only be opened by the emergency release?
The program will not start. ■ Have you pressed the ‹ or û Finish in button?
■ Is the door closed?
■ Is the w childproof lock activated? Deactivate.
The drum briefly jerks or
judders after the program
has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
The water is not draining. ■ Is “- - - -” selected (Rinse Stop = no final spin)?
■ Clean the drain pump ~ Page 20
■ Clean the drain pipe and/or the drain hose.
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