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Frequently Asked Questions
169
Problem Possible cause and solution
The sensor buttons or
the motion sensor do
not respond.
You have selected the Display| QuickTouch| Off set-
ting. When this is activated, the sensor buttons and
motion sensor do not respond when the steam oven
is turned off.
As soon as the steam oven is turned on, the sen-
sor buttons and the motion sensor will respond. If
you want the sensor buttons and the motion sen-
sor to respond even when the steam oven is
turned off, select the Display| QuickTouch| On set-
ting.
The settings for the motion sensor are turned off.
Change the settings for the motion sensor by se-
lecting Settings| Proximity sensor.
The motion sensor is defective.
Contact Miele Customer Service.
The steam oven is not connected to the power sup-
ply.
Check that the steam oven electrical plug is cor-
rectly inserted into the socket.
Check if the breaker has tripped. If it has, contact
a qualified service technician or Miele Customer
Service.
If the display does not respond, there is a fault with
the controls.
Touch and hold the On/Off sensor button until
the display turns off and the steam oven restarts.
A humming sound can
be heard during opera-
tion and after turning off
the steam oven.
This noise does not indicate incorrect operation or
an appliance fault. The noise is made by water be-
ing pumped through the system.
After moving house, the
steam oven no longer
switches from the heat-
ing-up phase to the
cooking phase.
The boiling temperature of the water has changed as
the altitude of the new location for the appliance dif-
fers from the old one by at least 984ft (300m).
To adjust the boiling temperature, you need to
descale the appliance (see “Maintenance” under
“Cleaning and care for the steam oven”).
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