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I Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
I
Ei_l Snowy Video
I i MultJplelmage
Interference
Normal Video
° ° ° " ° [l No Video with
:n
Snow
No Video
No Color
-- Digitalization
of image
Imagefreezeup
Normal Video
Black Box on
Screen
Normal Video
_c;_j Noisy Audio
NoisyAudio
#li_J Noisy Audio
[_ No Audio
[_l_ J Noisy Audio
[_ No Audio
• Adjust the antenna location and connection.
• Adjust the antenna location and connection.
• Check the antenna lead-in cable.
• Move the television away from electrical
appliances, lights, vehicles and medical equipment.
Increase volume
Check Mute.
Check Television Speakers on/off.
Change channel.
Stereo/SAP/Mono
When using HDMI
• Set Input Setup properly.
• Check the antenna cables.
• Check if the power cord is plugged into the wall outlet.
• Adjust Brightness and Audio controls.
• Change channel.
• Check the cable connections.
• Program the remote control code.
• Check the second video source operation.
• Make sure that a PC is not connected to HDMI
input. Rarely, the TV will not display video in
HDMI input from devices with HDMI or DVl
output due to bad communication between the
TV and the devices. Should this happen, unplug
the HDMI/DVl device and plug it back in.
11
11
11
20
17
27
20
17
27
30
11
15
24,26,27
20, 22
10-14
39-42
39-44
12
• Adjust Color settings. 24, 25
_] J_ Normal Audio • Change channel. 20
31
• Re-orient the ATSC antenna.
• Check signal meter. If the signal is weak, add a
signal booster to boost the signal strength.
• Check if the audio mode is set to Stereo or
Mono, not SAR
• Change the audio of the HDMI device to Linear PCM.
• Check the audio setting for HDMI. tf there is functional
problem with Digital Audio, use Analog audio.
• Change CC (Closed Caption).
• Change the Closed Caption (CC) Analog settings
to other than T1, T2, T3 or T4.
• Replace the remote control batteries.
_I J_ ?Audio Breakup
"-,
_./_<j_ Wrong Audio
[_lJ_ Normal Audio
_l'J_ Normal Audio
Intermittent Remote Control Operation
17
27
32
46
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