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24
Problem Possible Cause Solution
Water not hot enough�
1� The temperature may be set too low� 1� Increase the temperature setting at
the remote control�
2� The gas valve is not completely opened� 2� Check and completely open the gas valve�
3� Gas supply pressure is low� 3� Contact your gas utility company or gas
contractor to verify the gas meter and gas
piping size�
4� Bleed-over in one of the hot water
fixtures�
4� Contact a dealer or a qualified service
technician�
Water too hot�
1� Temperature is set too high� 1� Decrease the temperature setting at
the remote control�
2� Water shut-off valve is not completely
opened�
2� Check and completely open the water shut-
off valve�
3� Small amount of water has been heated� 3� Increase the hot water flow at the
faucet to allow more water to flow
through the water heater�
Fan continues to rotate after the hot water
faucet is closed�
The post-purge cycle clears flue gases� Normal operation�
1
2
CARING FOR YOUR WATER HEATER
3
1
2
Troubleshooting Chart (cont.)
Care Instructions
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