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EN
26
7. TROUBLESHOOTING
This produce complies with the relevant regulations governing the safety of electrical equip-
ment. For safety reasons, any technical inspections or repairs must be performed by qualified
staff, to prevent all hazards for the user.
If the appliance does not work, before calling the After-Sales Service, to avoid unnecessary
expense, check yourself that the operations listed in this troubleshooting table have been car-
ried out..
1 Appliance does not start
Check that:
- plug is properly connected to socket
- door is securely closed
- “Start/Pause” button has been pressed.
2 No water filling
Check that:
- plug is properly connected to socket
- door is securely closed
- water tap is turned on
- water intake hose filters not fouled.
- water intake hose not trapped or kinked.
3
No water visible in wash-
ing drum
No malfunction.
The water level is below the level of the glass in the door because
new appliances use very little water to achieve the same washing
and rinsing results.
4 Water not pumped out
Check that:
- drain hose is not kinked
- drain pump not fouled.
5 Water not pumped out af-
ter last rinse in delicate
fabrics and wool wash
programmes
It is not a malfunction: pause programmed into washing programme
to prevent creasing of fabrics.
To pump out water, proceed as described in "Programme End"
point.
6
Water takes in and
pumps out water contin-
ually
Check that end of drain hose is not too low down.
7 Strong vibrations during
spins
Check that:
- Appliance is properly levelled
- washer-dryer not too close to walls or kitchen units
- internal unit on flexible mounts locked in position.
8 Too much foam formed
in tank and flowing out of
drawer
Check that:
- detergent used is recommended for automatic washing ma-
chines and not for hand washing
- quantity used is as stated in manual and no more.
9 Water on floor
Check that:
- water intake hose fittings not loose
- end of drain hose still correctly positioned.
10 Not all fabric conditioner
used or too much water
left in compartment
Check that detergent drawer siphons are correctly fitted and not
fouled.
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